CITM-001 Exam Dumps : Certified Information Technology Manager (CITM)

Information processing is the exchange of information among people, processes and systems within an organization1. It is crucial for achieving business goals, making informed decisions and working efficiently2. To effectively deliver the information needed to decision makers, Management Information Systems (MIS) need to have the necessary components to collect, process, store and retrieve the information whenever it is needed3. The success of information processing depends on the alignment of MIS with the organizational strategy, structure and culture3. Therefore, the two management departments that are responsible for the success of information processing are top management and middle management. Top management is responsible for setting the vision, mission, goals and objectives of the organization, as well as defining the policies and procedures that guide the information flows3. Middle management is responsible for implementing the plans and strategies of top management, as well as coordinating and supervising the activities of lower-level managers and employees3. Both top and middle management need to ensure that the information systems are aligned with the business needs, and that the information flows are effective, efficient and secure3. References: 1: Practices for managing information flows within organizations12: Management Information Systems (MIS): Definition and How It Works23: Information management3

Middle managers can establish review committees to foster greater control over the performance and quality of their subordinates and processes. Review committees are groups of managers or experts who evaluate the work of others and provide feedback, guidance, or approval. Review committees can help middle managers ensure that their teams are aligned with the organizational goals, standards, and policies, and that they are delivering high-quality outputs and outcomes. Review committees can also help middle managers identify and resolve issues, risks, or conflicts that may arise in their areas of responsibility. Review committees can enhance the accountability, transparency, and learning of middle managers and their subordinates. References: EPI-USA, CITM Course Outline, Module 4: Managing Performance and Quality, Slide 14. [GAQM], CITM Exam Objectives, Domain 4: Performance and Quality Management, Objective 4.2: Implement performance and quality management processes and tools.

Functional design is a design approach that focuses on the functionality and performance of a system, rather than its structure or appearance. Functional design usually begins with specifying the desired output, such as the goals, objectives, and requirements of the system, and then derives the input, processes, and data needed to achieve the output. Functional design can be applied to various types of systems, such as software, hardware, or business processes. Functional design is often contrasted with other design approaches, such as organizational design, object-oriented design, and structured design, which have different emphases and methods. References:

• System Analysis & Design - System Design1
• Process models in design and development2
• B. Engineering Design3