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C_FSM_2211 Exam Dumps : SAP Certified Application Associate - SAP Field Service Management

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SAP Certified Application Associate - SAP Field Service Management Questions and Answers

Question 1

What is one of the main use cases for a Smartform?

Options:

A.

Generate a list of service team availability.

B.

Capture customer feedback.

C.

Provide a script for service execution

D.

Provide smart progress feedback to the dispatcher.

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Question 2

Which of these describe the purpose of the Reserved Material feature? Note: There are 2 correct answers to this question.

Options:

A.

Defining which material the customer needs to purchase before the technician can start the work

B.

Booking material for a specific service call and defined location

C.

Organizing spare parts to be taken to the physical location of the job

D.

Reserving material that has already been used for previous services

Question 3

What needs to be enabled for integrated Checkout for the technician? Note: There are 2 correct answers to this question.

Options:

A.

Define company setting

B.

Configure workflow steps

C.

Enable business rule

D.

Assign correct CRUD to user group