IBM C9560-656 Practice Exam Dumps 2025

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IBM SmartCloud Control Desk V7.5 Service Request Management Implementation Questions and Answers

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Question 1

In the Self Service property file, link defines a function that is available in the Self Service Center. What does the x refer to?

Options:

A.

The name of the function

B.

The name of the application

C.

The position of this function in the menu

D.

The name of the process that will be linked to the Self Service Center

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Question 2

When creating a classification for use with the Service Catalog, which two objects must be specified in the Use With table in the Classifications application? (Choose two.)

Options:

A.

SR

B.

PERSON

C.

INCIDENT

D.

WORELEASE

E.

PMSCOFFERING

Question 3

Which application specifies the default workflow for Service Request Fulfillment Manager Approval?

Options:

A.

Catalog application

B.

Offerings application

C.

Organizations application

D.

Workflow Designer application

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