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Oracle Knowledge Management 2022 Implementation Professional Questions and Answers

Question 1

Your client wants a report to see all the incidents with status groupedunder the name of the contact. For an unresolved status, the queue information under which the incident is present should be displayed.

What should you use to display the details at different levels?

Options:

A.

Applied Filter

B.

Auto Filter

C.

Rollups

D.

Slicing

E.

Bucket Filter

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Question 2

Which two actions must you perform to configure the Social Monitor? (Choose two.)

Options:

A.

Setup a Social Monitor search schedule.

B.

Add of update a list of favorites.

C.

Add or update navigation sets to include the Social Monitor navigation button and component.

D.

Add or update profiles to include permission to add themes and clustering.

E.

Addor update profiles to include the Social Monitor permissions.

F.

Add or update staff accounts to use profile that include Social Monitor permissions.

Question 3

Which statement is true about dashboards?

Options:

A.

The dashboard design center’s reports explorer lists only reports that can beadded to a dashboard.

B.

A new dashboard can be created by copying an existing dashboard.

C.

A new dashboard can be created only by dragging existing reports to the dashboard design center.

D.

A new dashboard can be scheduled with alerts

E.

A new dashboardmust have more than one report.