Free and Premium Oracle 1z0-1037-22 Dumps Questions Answers

You must create a view to map Knowledge Advancedobjects and functionality to the interface defined for your Service Cloud implementation. Views are a means to logically segregate your knowledge base to conform to your organization’s business requirements. Your organization probably defines view for various brands or business units.

When you configure Knowledge Advanced, the views that you need to create depend on the number and purpose of the interfaces that your organization uses.

For example:

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The thesaurus.txt file contains a list of words and their synonyms used in the Similar Phrases search technique on theAnswers page. Words in the text search are matched with synonyms to extend the searching capability to include ontologies.

The date_diff() function returns the number of seconds occurring between two dates.

Report linking is a feature for creating links between reports. Linked reports and dashboards can be seamlessly opened from other reports, just as report levels can be opened from other levels in the same report. Both conditional and unconditional links can be created.

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Filters enable you to view a specific subset of tasks from the Task list.

The following describes the five filters available for displaying the task list.

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Oracle Service Cloud, Knowledge Advanced User Guide, ReleaseMay 2017, page 17

Dashboards are created and edited on the dashboard design center by dragging reports to the dashboard, adding optional descriptions, images, text, and controls, and configuring display options.

If you do not want to create a new dashboard, you can copy an existing custom or standard dashboard in the Reports explorer and then edit the copy using the dashboard design center.

D: A workflow consists of one or more steps. Each step defines a task that is assigned to a user or team of users, and the task assignment appears in the user's Inbox in Knowledge Advanced.When the task is completed, the user can either:

E: A workflow process is a sequences of steps, such as creating, editing, translating, reviewing, and approving, that you can define to enforce specific content management procedures for your organization.

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Oracle Service Cloud, Knowledge Advanced Administration Guide, November 2016, page 4

You can define rollup levels in a report to group data beneath headings in the report. You can add additional rollup levels to further break down the data under each heading by grouping data under sub-headings.

Usingrollups, you can group rows in a report that share the same value in the columns you select for the rollup levels. For example, you could add rollups to an incident report to group incidents by their status, and then add an additional rollup level to groupthe incidents that have the same status by their assigned staff account.

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Social monitoring must be enabled for your site. To enable social monitoring, contact yourOracle account manager.

Procedure

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20MB is the maximum as well as the default.

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