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Oracle Field Service 2022 Implementation Professional Questions and Answers

Question 1

A customer requires that their dispatchers have the ability to modify activity start and end times for their technicians via the Core Manage interface when necessary.

Which option enables that ability?

Options:

A.

Enable the "Allow activity reorderinside the route" feature within the Dispatcher User Type.

B.

Enable the "Allow action time adjustment in Manage" feature within the Add Activity/Activity Details context.

C.

Enable the "Allow action time adjustment in Manage" feature for the DispatcherUser Type.

D.

Verify that access to Mobility is enabled within the Dispatcher User Type.

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Question 2

Which two settings must be configured to ensure that an alert will display in the Dispatch Console when a resource does NOT activate their route on time?

Options:

A.

Configure a message associated with the "Route is not activated" launch condition within a Message Scenario.

B.

Create a resource filter that has an "Activated contains Activated" condition for use in theList/Time/Map/Daily views.

C.

Configure the "Route has not been started XX minutes after the start time of resource work day" alert setting from the Display screen.

D.

Select the "Enable 'Not activated in time' alert and trigger" within the appropriate Resource Types configuration screen.

Question 3

Your customer wants their technicians to see the same activity data in their Service within their Activity List in OFSC Mobility.

Which configuration supports this requirement?

Options:

A.

Add the "Activity" property to the Request Grid context in Mobility.

B.

Add the appropriate activity properties to the Request Grid context in Mobility.

C.

Add the "Activity" property to the "Identify service request by" identifier context.

D.

Add the appropriate activityproperties to the "Identify service request by" identifier context.