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PMI Professional in Business Analysis Questions and Answers

Question 1

A business analyst needs to estimate the effort associated with project requirements. However, the lack of detail is concerning.

What technique could the business analyst use to help alleviate this concern?

Options:

A.

Decomposition model

B.

Context diagram

C.

Swimlane diagram

D.

Business analysis work plan

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Question 2

A business analyst is working with the project manager, company auditors, and project stakeholders to determine whether formal signoff should be required for the project. For which reason would the business analyst recommend formal signoff to the group?

Options:

A.

The industry is unregulated.

B.

The project impact is contained within a small department of the company.

C.

Errors in the product could result in financial solvency.

D.

The organization follows an iterative project life cycle.

Question 3

Which tool can be used to analyze how the system responds to various combinations of input conditions with the probability of each outcome?

Options:

A.

Decision tree

B.

Functional decomposition

C.

Expected monetary value

D.

Weighted criteria

Question 4

Requirements elicitation for a project is occurring. The marketing, acquisition, and production departments want to include specific requirements. The CEO has a requirement to deploy in three months.

Which of the following actions will have a greater influence on the project success?

Options:

A.

Prioritize and develop the requirements of the marketing department since the project will impact a greater number of people.

B.

Estimate the effort required for each requirement and develop as many functionalities as possible.

C.

Conduct a stakeholder analysis and balance requirements by understanding the relative power associated with each stakeholder group.

D.

Explain the situation to the CEO and try to obtain an extension of the contract for the actual time necessary to develop the system.

Question 5

Prior to the design phase, the project team needs to conduct a requirements review with the customer. To prepare for the review, it would be best for the team to:

Options:

A.

prepare a test procedure for the product to discuss at the requirements review.

B.

start designing the product to impress the customer with the amount of progress achieved early in the project.

C.

evaluate the requirements and highlight those that cannot be met or need to be deferred.

D.

request a contract amendment to delete any requirements from the contract that will be difficult to meet.

Question 6

A business analyst is conducting a cost-benefit analysis of potential solution options. The stakeholders have indicated that the estimated growth rate is very important to them.

Which technique will allow the business analyst to determine this information?

Options:

A.

Payback period

B.

Net present value (NPV)

C.

Internal rate of return

D.

Return on investment (ROI)

Question 7

A business analyst is assigned to the lead analyst role for a project. This project is one of the largest in the history of the company and includes several components and complex interfaces. The system in development will be used by a wide variety of stakeholders.

Which tool should the business analyst use to trace the large number of requirements that will be generated by this project?

Options:

A.

Data dictionary

B.

Configuration management system

C.

Sequence diagram

D.

D. Process model

Question 8

During the initial phase of a project, which technique could assist in identifying and categorizing the stakeholders?

Options:

A.

Business activity model

B.

RAC! matrix

C.

Power/interest grid

D.

Organization modeling

Question 9

After reviewing a business case, project goals, and objectives, a business analyst determines that the organization prefers taking an exploratory approach to finding the solution that best meets the business need. Which approach best aligns with the business need for this organization?

Options:

A.

Plan-driven approach

B.

Waterfall approach

C.

Analytical approach

D.

Change-driven approach

Question 10

A business analyst has elicited, documented, and verified the requirements, discovering that there are not enough resources to deliver all the requirements. Which technique should the business analyst employ to rectify the issue?

Options:

A.

Hold a brainstorming workshop to build the rationale for the requirements.

B.

Perform traceability to find out where the requirements originated.

C.

Survey stakeholders on their likes and dislikes about the requirements.

D.

Ask stakeholders to vote on the requirements.

Question 11

After completing the requirements, the project manager and business analyst realize that the project scope is not feasible in the projected schedule. The business analyst needs to review the amount of work the team is capable of delivering based on the approved project schedule.

Which prioritization technique should the business analyst use?

Options:

A.

Time-boxing

B.

SWOT analysis

C.

Weighted ranking

D.

Multivoting

Question 12

For a large, highly complex project with significant risk, which elicitation technique should be used to analyze input to and output from the product?

Options:

A.

System analysis

B.

Dependency analysis

C.

Risk analysis

D.

Interface analysis

Question 13

A business analyst is developing a traceability matrix to determine whether or not any gaps exist and to identify any discrepancies.

Which critical field is needed to ensure that the traceability matrix is usable?

Options:

A.

Status

B.

Hierarchy

C.

Owner

D.

Requirements description

Question 14

A project team has 120 days to deliver a solution, but the stakeholders have too many requirements for the delivery window. What requirements prioritization technique should be used to determine which requirements will be delivered?

Options:

A.

Multivoting

B.

MoSCoW

C.

Time-boxing

D.

Budget analysis

Question 15

The business analyst is conducting a feasibility study to understand how well a potential solution fits into the organization. What kind of feasibility assessment is the business analyst undertaking?

Options:

A.

Operational

B.

Technical

C.

Cost-effectiveness

D.

Time

Question 16

In order to reduce product and project risk for a large, complex project, a business analyst is asked to help develop a change process that includes formal authorization and tracking throughout the life cycle of the project. The business analyst needs a capability that will help ensure that the product conforms to approved requirements, changes can be documented, and the status of each change can be

reported.

What should the business analyst use?

Options:

A.

Configuration management system

B Work breakdown structure

B.

Traceability matrix

C.

Context models

Question 17

The software developers have delivered a completed solution. The quality assurance team has passed the solution. What should the business analyst do next?

Options:

A.

Evaluate the solution against the project charter.

B.

Conduct user acceptance testing.

C.

Evaluate the solution with the sponsor(s).

D.

Conduct performance testing.

Question 18

What should the business analyst do during the first steps of a project?

Options:

A.

Identify stakeholders and their interests.

B.

Identify the classes of users and their requirements.

C.

Align the sponsor expectations along the project goals.

D.

Evaluate the sources for requirements and prioritize them.

Question 19

A project team has been assembled to reduce production costs. The business analyst is working with the project team to review and approve requirements. A stakeholder from the assembly line area has an issue with one of the requirements since it is dependent on using existing equipment that is set to be retired within the next six months.

Which of these techniques would the business analyst use to manage issues identified by stakeholders with requirements to ensure that

those issues are resolved?

Options:

A.

A Interviews

B.

Process modeling

C.

Estimation

D.

Problem tracking

Question 20

A stakeholder wants to modify an existing feature. Which of the following would be used to determine the scope of the change on the product?

Options:

A.

Project schedule and cost baseline

B.

Requirements traceability matrix

C.

Requirements attributes table

D.

Sequence diagram

Question 21

Several interviews with stakeholders to develop an inventory management system in a new architectural environment have revealed a significant concern about system and architectural stability. In which tool should the business analyst include this attribute to ensure that the requirement meets the acceptance criteria?

Options:

A.

Stakeholder satisfaction survey

B.

Interface analysis

C.

Process modeling

D.

Sectiead Traceability matrix

Question 22

A company is developing a new risk management system. The company expects the system to evolve in the near future due to changing government regulations.

Which approach will better cope with the requirements’ volatility?

Options:

A.

Storyboarding

B.

Multivoting

C.

Phased baselining

D.

Comparative analysis

Question 23

A business analyst has been asked to investigate a problem. This investigation will provide input towards developing a business case. The business analyst wants to first understand the company's current business processes.

Which technique should the business analyst use?

Options:

A.

Observation

B.

RAC! matrix

C.

MoSCoW

D.

User stories

Question 24

A firm implements SharePoint and the business analyst creates the requirements to develop a business analysis repository. In the requirements, the analyst describes a detailed workflow that includes appropriate stakeholders receiving email notifications of certain activities. The SharePoint team needs to know which activities should trigger the notification workflow.

Which workflow trigger should the business analyst incorporate?

Options:

A.

Any change to the requirements matrix

B.

Changes to test cases traced to requirements

C.

Change through project life cycle

D.

Changes to stakeholder memberships

Question 25

When determining the value of a business case, which tool or technique should be used?

Options:

A.

Variance analysis

B.

Cost-benefit analysis

C.

SWOT analysis

D.

Feasibility analysis

Question 26

A business analyst is working on a project's acceptance criteria. In an early collaboration with the company's stakeholders, the business analyst identified several user groups within the company: "Purchaser," "Shipper," "Customer," and "Agent." These user groups

categorize stakeholders with similar needs and create a detailed narrative.

Which technique did the business analyst use for evaluating the solution's acceptance criteria?

Options:

A.

Stakeholder analysis

B.

Job analysis

C.

Persona analysis

D.

Risk analysis

Question 27

A company is pleased with its delivered solution and reports that it has heard only minimal complaints for the first three months of use.

How can the business analyst determine how well the solution meets the business case?

Options:

A.

Conduct a user survey.

B.

Ask the sponsor for feedback.

C.

Survey the project.

D.

Compare the results of day-in-the-life (DITL) testing and integration testing.

Question 28

A business analyst has been assigned to a project team that is redesigning the company's website. The business analyst has been documenting the relationships between requirements and has found requirements that do not trace to a business need.

Which type of requirements are these?

Options:

A.

In-scope

B.

Tested

C.

Implemented

D.

Out-of-scope

Question 29

The human resources, engineering, and marketing departments have provided feedback on the business needs for a new product. After analyzing the feedback from the three departments, it would be best to:

Options:

A.

vote on the product's highest-value business needs.

B.

negotiate to best meet each department's objectives.

C.

collaborate on a product scope that aligns with the company’s objectives.

D.

delegate the decision to be made by the product sponsor.

Question 30

What can a business analyst use to track requirements documentation?

Options:

A.

Affinity diagram

B.

Data dictionary

C.

Business rules matrix

D.

Version control system

Question 31

A project that was going well for the last few months has encountered a situation—regulatory authorities have deemed that the project does not meet their requirements. Although regulatory requirements were identified during an earlier phase of the project, there is no substantial evidence to prove that the requirements were formally rejected.

This could have been avoided if:

Options:

A.

the project team documented customer requests and obtained sign-off.

B.

a change control process for requirements and their statuses was followed.

C.

the project manager circulated the meeting minutes after the discussions with all the attendees.

D.

the customer met with regulatory authorities to verify that their requirements were also considered.

Question 32

After implementation of the product, the customer reports defects. What is the best course of action to take?

Options:

A.

Compare reported defects with user acceptance test results.

B.

Escalate the issue to the project manager since the acceptance was given by the customer.

C.

Do nothing since the solution is now the responsibility of the operations manager.

D.

Involve the end users and plan a new round of acceptance tests to check the gaps.

Question 33

Which of the following techniques is used to identify ambiguous or unverifiable requirements?

Options:

A.

Fishbone analysis

B.

Resource checklist

C.

Traceability matrix

D.

Team peer review

Question 34

A project team delivers a solution based on the approved requirements and is confident that it meets the defined acceptance criteria.

What should the business analyst do to obtain signoff?

Options:

A.

Contact the sponsor.

B.

Contact the stakeholder who provided the majority of requirements in the traceability matrix.

C.

No signoff is necessary.

D.

Refer to the RACI matrix to identify who is responsible for signoff.

Question 35

The technology department identified a defect in the company's software, which leads to an increase in human resource requirements to perform manual transactions as a workaround for tasks that should have been automated. The company begins losing money, so it hires a business analyst to produce a business case that outlines the problem/opportunity, potential options, and a recommendation for how to proceed.

Which of the following analyses must the business analyst perform in order to complete the business case and arrive at a solid

recommendation?

Options:

A.

Gap

B.

Risk

C.

Cost-benefit

D.

SWOT

Question 36

What are some of the components of a requirements management plan?

Options:

A.

Requirements definition, functional and non-functional requirements, and decision-making process

B.

Requirements work plan, requirements definition, and traceability matrix template

C.

Requirements work plan, prioritization process, and traceability matrix template

D.

Requirements definition, requirements attribute template, and traceability matrix template

Question 37

In the first few weeks after a large implementation of a new web-based application, a critical report failed. Further Investigation determined that a worker had been using a field that was not supposed to be used. This issue was not identified in testing.

Which technique could have prevented this problem from occurring?

Options:

A.

Prototyping

B.

Diagrams

C.

Use cases

D.

Document analysis

Question 38

When eliciting requirements, a good time to consider using the interviewing method is when:

Options:

A.

attempting to obtain sign-off on requirements from stakeholders.

B.

there is not enough time to gather requirements from many different sources.

C.

there are communication challenges among stakeholders.

D.

assembling a requirements traceability matrix.

Question 39

Which of the following can be used to determine if requirements align to the product's objectives?

Options:

A.

Five Whys

B.

Activity network diagrams

C.

Context diagrams

D.

Business use cases

Question 40

A company wants to improve the service to its customers by reducing complaint response time by 40%. To achieve this goal, it is necessary to redesign and optimize their internal processes and support it with a new product. The client thinks that disruption and short-term loss of productivity is inevitable.

Where can the business analyst best reflect the intangible costs associated with this change?

Options:

A.

In the requirements specification document

B.

In the business case

C.

In the pay-back analysis

D.

In the balanced score card chart

Question 41

The project team has all the document control process and versioning in place to capture the requirements changes. The team ensures that the change is documented in the scope document, resulting in the changed work breakdown schedule (WBS) and schedule. However, a key requirement was not implemented in the release.

Which is a possible reason why the requirement was not implemented?

Options:

A.

The requirements management plan was not updated with the change.

B.

The scope management plan was not updated with the change.

C.

The requirements traceability matrix was not updated with the change.

D.

The schedule management plan was not updated with the change.

Question 42

A new product was designed and delivered to the customer. The product exceeded customer expectations but did not meet the baseline budget for the product. What could be the issue?

Options:

A.

Risks identified in the risk management plan were not addressed properly.

B.

There is no issue since the product exceeded the customer expectations.

C.

The sponsor approved the release of the product without reviewing the budget.

D.

Requirements were not properly traced and monitored.

Question 43

Which document best provides the boundaries for product development?

Options:

A.

Scope definition

B.

Requirements baseline

C.

Project plan

D.

Scope document

Question 44

A company is working on the next big release of their best-selling product. The requirements will be validated through in-person validation sessions.

What would be the most viable technique to use in this scenario?

Options:

A.

A review of the solution prototype

B.

A brainstorming session

C.

A use-case development session

D.

A review of the previous version

Question 45

The business analyst has been assigned to a project which delivers functionality for a much larger solution. The project has many requirements but has not received adequate funding. In addition, the stakeholders’ views conflict.

Which tools and techniques should the business analyst use to maximize business value while establishing the requirements baseline?

Options:

A.

Weighted matrix, process flow, and organizational chart

B.

Stakeholder register, decision tree, and capability matrix

C.

Traceability matrix, context diagrams, and scope document

D.

Decision trees, weighted matrix, and context diagrams

Question 46

In the middle of a project, a new requirement was added to the scope. The business analyst must determine if any impacts, dependencies, or risks are associated with the addition to the scope.

What task should the business analyst perform in order to identify these impacts?

Options:

A.

Manage solution scope.

B.

Manage requirements traceability.

C.

Manage requirements prioritization.

D.

Manage assumptions and constraints.

Question 47

A company is in the final phases of implementing a project for a client. Which tool or technique could the business analyst use to iteratively validate the solution?

Options:

A.

Expected vs. actual results

B.

Expected vs. actual costs

C.

Schedule variance

D.

Quality variance

Question 48

Last year, a company registered a high number of complaints about its customer service. Which of the following tools or techniques can help to identify the high-priority changes needed to improve that service?

Options:

A.

A work breakdown structure analysis of the service

B.

A Pareto analysis

C.

A flowchart of the service

D.

A cause-and-effect diagram

Question 49

A major stakeholder of a project is surprised to learn that a particular requirement was not implemented during the latest launch.

The business analyst tells the stakeholder that the requirement status was changed to "deferred ”

What could have prevented the stakeholder from being surprised about the status change?

Options:

A.

The status should have been communicated to the requirement’s source.

B.

The status should have been reviewed prior to project launch.

C.

The status should have been communicated to all project stakeholders.

D.

The status should have been updated in the traceability matrix.

Question 50

A company is developing a new e-commerce platform to enter a new market segment. Development is well under way when the government issues a new set of regulations.

Which course of action should the business analyst take?

Options:

A.

Evaluate if the new set of regulations is aligned with the business case.

B.

Evaluate the impact of the change on the project schedule.

C.

Obtain management sign-off on the new set of regulations.

D.

Check the traceability matrix to identify affected use cases.

Question 51

During user acceptance testing, a defect is logged by a user from a department that did not participate in the requirements analysis. To avoid this situation and minimize impact on the project, the user should have been:

Options:

A.

interviewed to understand how the user's work would be impacted.

B.

involved in the development and sign-off of the business requirements.

C.

identified as a stakeholder as part of the stakeholder analysis.

D.

given the opportunity to review the user acceptance test scripts.

Question 52

A business analyst is trying to determine which analysis technique will be best suited to elicit information from a large number of users in a short period of time. Which elicitation technique is best suited for this purpose?

Options:

A.

Ongoing observation

B.

Facilitated workshop

C.

Questionnaire

D.

Group brainstorming

Question 53

Which tool should be used to improve the communication of product needs with the stakeholders and to improve their understanding?

Options:

A.

Requirements management tool that documents requirements and their properties and relationships

B.

Document management system and a relationship matrix that groups all related documents

C.

Modeling tool integrated into a version control feature that ensures that team knowledge is captured

D.

Workflow management tool that documents the flow of information

Question 54

A business analyst captures an application's current limitations and consults with end users to identify new features for the next version.

What can be used to analyze this information and determine project scope?

Options:

A.

Capability table

B.

As-is process

C.

Requirements traceability matrix

D.

Root cause analysis

Question 55

A business analyst is working on a system enhancement project and has completed the requirements according to the requirements management plan. The business analyst is now ready to request approval from the stakeholders.

How should the business analyst obtain approval?

Options:

A.

Conduct a formal or informal review of the requirements.

B.

Create and maintain an audit history log of changes to requirements.

C.

Provide a defect tracking log for review.

D.

Send an email requesting approval of requirements.

Question 56

The project team is working on the requirements specifications for a new product. The team reached a decision on which requirements will be included in the next release. A third of the stakeholders endorse one approach while no other approach achieved more than a quarter of the vote.

Which decision role was used?

Options:

A.

Majority

B.

Plurality

C.

Consensus

D.

Unanimity

Question 57

The sales team of a company has won a time-and-material project. The business analyst discovers that the sales team has underestimated the required budget and schedule.

Which course of action should the business analyst take?

Options:

A.

Refrain from working on the project and request that the customer cancel the contract.

B.

Accept the contract, and then notify the customer about the potential for a cost overrun.

C.

Accept the contract, and deliver only the requirements that fit within the budget and schedule.

D.

Develop a requirements baseline document and use it to negotiate the scope in the contract.

Question 58

A company uses a prioritization range of 1-10, in which 10 represents the highest or best. According to the information from the table, which option should the business analyst recommend?

Options:

A.

1

B.

2

C.

3

D.

4

Question 59

A business analyst has incorporated all the relevant feedback from stakeholders in the business analysis plan.

Which next step should the business analyst take?

Options:

A.

Start documenting requirements.

B.

Obtain approval on the plan.

C.

Store the document for safe keeping.

D.

Start implementing the project.

Question 60

A business analyst anticipates receiving requirements changes. What should the business analyst do to avoid scope creep?

Options:

A.

Meet with the stakeholder and discuss timeline impact.

B.

Refer changes to the project manager.

C.

Define requirements baseline and implement a change control process.

D.

Implement only the original requirements.

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Total 200 questions