In the first few weeks after a large implementation of a new web-based application, a critical report failed. Further Investigation determined that a worker had been using a field that was not supposed to be used. This issue was not identified in testing.
Which technique could have prevented this problem from occurring?
When eliciting requirements, a good time to consider using the interviewing method is when:
Which of the following can be used to determine if requirements align to the product's objectives?
A company wants to improve the service to its customers by reducing complaint response time by 40%. To achieve this goal, it is necessary to redesign and optimize their internal processes and support it with a new product. The client thinks that disruption and short-term loss of productivity is inevitable.
Where can the business analyst best reflect the intangible costs associated with this change?