A team is developing a new customer-focused application. The team wants to achieve the maximum benefits of application adoption.
Select each example on the left and drag it to the appropriate design concept on the right.
Select each description on the left and drag it to the correct field type on the right.
A purchase request list report includes columns for case ID and regional cost center. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.
How do you design the report?
Choose two use cases that require the configuration of conditional paths within the case type. (Choose Two)
How do you route an assignment so that any available member of the Finance department can perform the task?
Which two of the following use cases do you implement by using one or more calculated fields? (Choose Two)
A software company wants customers to receive troubleshooting support easily. New customers prefer to get assistance by using a call center while more experienced customers prefer using the online company forum.
Which three of the following statements are true? (Choose Three)