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Free and Premium Pegasystems PEGAPCBA84V1 Dumps Questions Answers

Pega Certified Business Architect (PCBA) 84V1 Questions and Answers

Question 1

A team is developing a new customer-focused application. The team wants to achieve the maximum benefits of application adoption.

Select each example on the left and drag it to the appropriate design concept on the right.

Options:

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Question 2

Select each description on the left and drag it to the correct field type on the right.

Options:

Question 3

A purchase request list report includes columns for case ID and regional cost center. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.

How do you design the report?

Options:

A.

Summarize the regional cost centers by count.

B.

Summarize the case ID column by count.

C.

Define a function for the cost center column to total the case IDs.

D.

Create a filter for each cost center and count the case IDs.

Question 4

Choose two use cases that require the configuration of conditional paths within the case type. (Choose Two)

Options:

A.

A catering booking application requires customers to enter information about expected party size, event date, and event time. When customers submit the information, the catering company sends a confirmation email.

B.

An application requires customers to specify the type of request from a drop-down list. The request routes to the appropriate department work queue. A user with access to the work queue processes the case through fulfillment.

C.

A shopping application requires a guest to fill out payment information. A user who enters a membership number skips the payment information step.

D.

A scholarship eligibility application requires students to enter standardized test scores. Students with qualifying test scores can schedule an interview. Students without qualifying test scores receive a rejection email.

Question 5

How do you route an assignment so that any available member of the Finance department can perform the task?

Options:

A.

Route the assignment to a work list.

B.

Route the assignment to the admin user ID.

C.

Route the assignment separately to all members.

D.

Route the assignment to a work queue.

Question 6

Which two of the following use cases do you implement by using one or more calculated fields? (Choose Two)

Options:

A.

An accountant wants to list the largest order for the last month, for each customer account.

B.

A project manager wants to estimate the cost of painting a banquet hall based on labor and materials required.

C.

A sales representative wants to quote the cost of an insurance policy based on selected coverage options.

D.

A certification manager wants to determine the number of exams conducted at each testing facility in the current quarter.

Question 7

A software company wants customers to receive troubleshooting support easily. New customers prefer to get assistance by using a call center while more experienced customers prefer using the online company forum.

Which three of the following statements are true? (Choose Three)

Options:

A.

New customer obtains troubleshooting assistance by using a call center is a microjoumey

B.

Experienced customer obtains troubleshooting assistance by using the online forum is a microjoumey

C.

New customer obtains troubleshooting assistance by using a call center is a journey

D.

Experienced customer obtains troubleshooting assistance by using the online forum is a journey

E.

Customer obtains troubleshooting assistance is a journey

F.

Customer obtains troubleshooting assistance is a microjoumey

Exam Detail
Vendor: Pegasystems
Exam Code: PEGAPCBA84V1
Last Update: Mar 14, 2025
PEGAPCBA84V1 Question Answers