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CPBA PEGAPCBA84V1 Updated Exam

Pega Certified Business Architect (PCBA) 84V1 Questions and Answers

Question 5

How do you route an assignment so that any available member of the Finance department can perform the task?

Options:

A.

Route the assignment to a work list.

B.

Route the assignment to the admin user ID.

C.

Route the assignment separately to all members.

D.

Route the assignment to a work queue.

Question 6

Which two of the following use cases do you implement by using one or more calculated fields? (Choose Two)

Options:

A.

An accountant wants to list the largest order for the last month, for each customer account.

B.

A project manager wants to estimate the cost of painting a banquet hall based on labor and materials required.

C.

A sales representative wants to quote the cost of an insurance policy based on selected coverage options.

D.

A certification manager wants to determine the number of exams conducted at each testing facility in the current quarter.

Question 7

A software company wants customers to receive troubleshooting support easily. New customers prefer to get assistance by using a call center while more experienced customers prefer using the online company forum.

Which three of the following statements are true? (Choose Three)

Options:

A.

New customer obtains troubleshooting assistance by using a call center is a microjoumey

B.

Experienced customer obtains troubleshooting assistance by using the online forum is a microjoumey

C.

New customer obtains troubleshooting assistance by using a call center is a journey

D.

Experienced customer obtains troubleshooting assistance by using the online forum is a journey

E.

Customer obtains troubleshooting assistance is a journey

F.

Customer obtains troubleshooting assistance is a microjoumey