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Oracle 1z0-1064-22 Exam With Confidence Using Practice Dumps

Exam Code:
1z0-1064-22
Exam Name:
Oracle B2B Service 2022 Implementation Professional
Certification:
Oracle Other Certification
Vendor:
Oracle
Questions:
75
Last Updated:
Apr 4, 2025
Exam Status:
Stable
Oracle 1z0-1064-22

1z0-1064-22: Oracle Other Certification Exam 2025 Study Guide Pdf and Test Engine

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Oracle B2B Service 2022 Implementation Professional Questions and Answers

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Question 1

What three things should you perform to show product images in the Product Picker component in Digital Customer Service (DCS)?

Options:

A.

Add images as the productimage will not be pulled from Engagement Cloud.

B.

Add the Product object to your DCS application.

C.

Add product ID(s) to the database component.

D.

Configure products groups and product items in Engagement Cloud.

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Question 2

You created two assignment rules for service requests using the Use Score option. For some service requests both rules return a result with the same total points.

What will be the expected result in the assignment of a queuefor these service requests?

Options:

A.

An error will occur; no queue is assigned to the service request.

B.

The queue defined in the first evaluated rule is always assigned to the service request.

C.

The queue defined by default is the one assigned to the servicerequest.

D.

The service request assignment will be unpredictable.

Question 3

Identify the sequence of steps you must follow to disable the Service Communication channels.

Options:

A.

Navigate to Setup and maintenance > Select the Service offering > Select setup at the Administration section > Click Change configuration > Click the pencil icon in the Features column for Service > Deselect all the options.

B.

Navigate to Setup and maintenance > Selectthe Service offering > Select setup at the Administration section > Click Change configuration > Select the “Disable” column in “Service entitlements”

C.

Navigate to Setup and maintenance > Select the Service offering > Select setup at the Administration section > Click Change configuration > Click the pencil icon in the Features column for Communication Channels > Deselect the “Communication” option.

D.

Navigate to Setup and maintenance > Select the Service offering > Select setup at the Administration section > Click Change configuration > Click the pencil icon in the Features column for Service > Deselect the “Communication Channels” option.

E.

Navigate to Setup and maintenance > Select the Service offering > Select setup at the Administration section > Click Change configuration > Deselect the “Enable” column in “Communication Channels”.

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