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Microsoft PL-600 Exam With Confidence Using Practice Dumps

Exam Code:
PL-600
Exam Name:
Microsoft Power Platform Solution Architect
Vendor:
Questions:
184
Last Updated:
Nov 22, 2024
Exam Status:
Stable
Microsoft PL-600

PL-600: Microsoft Certified: Power Platform Solution Architect Expert Exam 2024 Study Guide Pdf and Test Engine

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Microsoft Power Platform Solution Architect Questions and Answers

Question 1

A company uses manual processes to track interactions with customers. The company wants to use Power Platform to improve productivity.

The company has the following requirements:

    Provide customers with an online portal where they can submit and review cases.

    Ensure that customers can chat online with a customer service representative at any time.

    Route chats to customer service representatives based on skill and availability.

You need to recommend a solution to the company.

Which three components should you recommend? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Options:

A.

Dynamics 365 Virtual Agents chatbots

B.

Customer self-service portal

C.

Dynamics 365 Field Service

D.

Business process flows

E.

Omnichannel for Customer Service

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Question 2

You need to recommend solutions to meet the integration requirements.

What should you recommend? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

Question 3

You need to resolve the issue reported during testing.

What should you do?

Options:

A.

Create an image data type within the Inspection Order table.

B.

Create a relationship within the Inspection Order table to the originating inspection order.

C.

Create a Quick View form for the inspection order.