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Total 115 questions

Professional in Human Resources – International Questions and Answers

Question 1

Which of the following are the most appropriate methods to develop high-potential employees for succession planning? (Select TWO options)

Options:

A.

Testing

B.

Coaching

C.

Promotion

D.

Salary increases

E.

Internal lateral moves

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Question 2

An employee is earning a salary of US $65,000 per year, and the salary median for that job role is US $80,000 per year. The employee is at a compa-ratio of:

Options:

A.

123%

B.

91%

C.

81%

D.

73%

Question 3

Which of the following administration functions should be handled by the line manager?

Options:

A.

Coordinate the use of employee’s time off

B.

Answer employee’s technical questions on benefits

C.

Enroll the employee in a wellness plan

D.

Calculate employee absentee rates

Question 4

Place the succession planning process steps in the correct order.

Options:

Question 5

Which of the following provides employees with greater responsibilities?

Options:

A.

E-learning

B.

Job sharing

C.

Job enrichment

D.

Mentoring programs

Question 6

Which of the following HR roles is most impacted by the implementation of a human resource information system (HRIS)?

Options:

A.

Strategic

B.

Operational

C.

Administrative

D.

Advisory

Question 7

A system administrator has responsibility for which of the following?

Options:

A.

Administering and analyzing survey responses

B.

Monitoring and examining employees' system usage

C.

Discharging employees who infringe on system usage policy

D.

Benchmarking the organization's system capabilities to best practices

Question 8

Which of the following work-life balance programs allows an employee to work from a location other than the office?

Options:

A.

Flex-time

B.

Relocation

C.

Outplacement

D.

Telecommuting

Question 9

Which of the following is the benefit of sharing information system functions with business operations?

Options:

A.

Facilitation of informed decisions

B.

Reduction of cost of system implementation

C.

Appropriate delegation of authority and access level

D.

Professional advancement and cross-training for employees

Question 10

An employee who was recently demoted is concerned about comments from coworkers once the change is made public. Which of the following is the best approach to handle this concern?

Options:

A.

Document the concern in the employee’s personnel file

B.

Discuss with the employee how to handle the announcement

C.

Elevate the employee’s concern to senior management

D.

Review the labor agreement or employee handbook for guidance

Question 11

Which of the following should an HR manager consider when choosing an external recruiting method?

Options:

A.

The availability of effective recruiters

B.

The benefits offered by competitors

C.

The type of job being filled

D.

The company's market position

Question 12

Which of the following options is a key challenge employers are likely faced with in retaining top talent within organizations?

Options:

A.

The ability to determine the best fit for each position

B.

Demand for skills is greater than the supply available

C.

How to draw up a proper career development program

Question 13

Which of the following makes up the largest percentage of an entry-level employee’s income?

Options:

A.

Benefits and services

B.

Incentive payments

C.

Base wage and salaries

D.

Wage and salary add-ons

Question 14

An employee has been taking a lot of time off work for shoulder pain. What can the employer look into that might help reduce this employee’s time away from work?

Options:

A.

Safety training

B.

Workstation ergonomics

C.

Benefits program

D.

Job enrichment

Question 15

Which of the following is the primary reason for retaining employee records during and after their employment?

Options:

A.

To be a resource for templates and best practices

B.

To maintain documentation in case of legal action

C.

To have a backup to the human resource information system (HRIS)

D.

To comply with management guidelines

Question 16

How can a trainer help employees transfer new skills learned to the job?

Options:

A.

Create an action plan

B.

Eliminate the use of job aids

C.

Use the disciplinary system as needed

D.

Encourage the use of old and new behaviors

Question 17

An HR Manager is ready to implement a workforce reduction. Which of the following is the best method to start communicating with employees that will remain with the organization?

Options:

A.

Discuss the business plan and reaffirm the organization’s commitment with top performers

B.

Communicate the business plan only to management that will remain with the organization

C.

Send an organizational announcement via email with the business plan to all employees

D.

Announce the organization's staff reduction but keep the business plan confidential

Question 18

An employee receives a paycheck based on a percentage of sales, which is also known as:

Options:

A.

long-term incentive compensation

B.

skill- and competency-based pay

C.

base pay

D.

variable pay

Question 19

Which of the following is an ultimate outcome of a safe and healthy work environment?

Options:

A.

Increased productivity

B.

Decreased use of personal protective equipment

C.

Reduced number of safety inspections

D.

Increased training

Question 20

Organizations benefit from wellness programs because they decrease:

Options:

A.

legal claims

B.

training time

C.

health care costs

D.

involuntary turnover

Question 21

Which of the following departments are most likely responsible for developing a disaster and recovery plan? (Select TWO options)

Options:

A.

IT

B.

Safety

C.

Finance

D.

HR

E.

Logistics

Question 22

Which of the following should be considered for human resource information system (HRIS) data protection?

Options:

A.

Recovery site is in place

B.

System access is controlled

C.

User IDs are not employee names

D.

Managers have unlimited access to data

Question 23

The first step in the candidate selection process is to:

Options:

A.

determine hiring criteria

B.

train the interview panel

C.

administer an aptitude test

D.

design an interview questionnaire

Question 24

The employee who is most likely to be terminated is one who:

Options:

A.

has a serious health condition

B.

falsifies company records

C.

has an unexcused absence

D.

questions a manager’s feedback

Question 25

The main reason for implementing new programs, such as a dinner allowance for those with a newborn and flexible working hours, is to:

Options:

A.

promote workplace collaboration

B.

improve employee effectiveness

C.

follow a collective bargaining agreement

D.

strengthen the employee value proposition

Question 26

Which of the following is most likely to increase the effectiveness of online recruiting?

Options:

A.

Provide database search techniques training

B.

Minimize use of traditional searching methods

C.

Hire additional recruiters to manage candidates

D.

Only post jobs on one highly viewed employment website

Question 27

An on-the-job training (OJT) where the trainee receives guidance from a skilled worker is:

Options:

A.

blended training

B.

informal training

C.

cross-training

D.

apprentice training

Question 28

Which of the following is the most important factor to consider when issuing disciplinary action?

Options:

A.

Employee engagement

B.

Consistency

C.

Redundancies

D.

Job evaluation

Question 29

What is the first step HR should take to address the tardiness of an employee?

Options:

A.

Seek legal advice

B.

Verify attendance record

C.

Check performance review

D.

Impose a disciplinary action

Question 30

One of the most important factors of a vacation policy is:

Options:

A.

how much paid vacation time is provided

B.

whether vacation can be taken on religious holidays

C.

how to forecast and keep track of accrual status

D.

whether employees can give vacation time to another colleague

Question 31

To make sure a new junior pilot learns to handle emergency situations in a safe environment, the airline should implement:

Options:

A.

classroom programs

B.

computer-based training

C.

on-the-job training

D.

simulated learning programs

Question 32

The grouping of similar jobs in order to simplify the job-pricing process is called:

Options:

A.

pay range

B.

pay grade

C.

job matching

D.

job analysis

Question 33

After discussing employee performance for the first time, a manager should:

Options:

A.

document the action

B.

analyze employee's skills

C.

transfer the employee to a new role

D.

review the performance standards

Question 34

The primary purpose of a document retention policy is to:

Options:

A.

assign responsibilities and identify who should maintain file updates

B.

identify the length of time and type of documents to save

C.

ensure the company follows local industry regulations

D.

provide managers easy access to employee information

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Total 115 questions