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Total 204 questions

Global Professional in Human Resource Questions and Answers

Question 1

Which of the following is NOT a step in the Strategy Implementation stage of Strategic Planning?

Options:

A.

Short-term organizational objectives are established

B.

Actions plans are developed

C.

Resource allocation

D.

Long-term objectives are established and strategies defined

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Question 2

Which of the following isNOT one of the four fundamental principles and rights at work established by the International Labor Oraganization (ILO)?

Options:

A.

Collective redundancy

B.

Elimination of forced or compulsory labor

C.

Abolition of child labor

D.

Elimination of employment-related discrimination

Question 3

A company is evaluating its performance appraisal method for its international office in Japan. According to Japanese culture, feedback should be formal and focused around the performance of the group. Similarly, rewards should be applied evenly across those at the same level within a group and progressively increase as you go up the hierarchy. Which of the following performance appraisal methods would be the most effective tool to manage their performance ?

Options:

A.

Criterion referenced measurement

B.

Norm referenced measurement

C.

360 degree rating

D.

Open ended essay

Question 4

A manager works very closely with his subordinates to create an effective working environment. Once a new person is hired, he works with the employee to set realistic goals for the short-tern and long-term. In addition, he continuously works employees to discuss career paths and career ambitions. He is constantly coaching, counseling, and mentoring. Once his employees reach goals, he rewards them through merit increase/bonuses, offering job responsibilities with new challenges, and publicly recognizes their achievement in cross-departmental meetings. Which of the following motivational theories is least utilized in his management approach to motivating his employee?

Options:

A.

B.F. Skinner’ Theory of Behavioral Reinforcement

B.

McGregor’s Theory X and Theory Y

C.

Vroom’s Expectancy Theory

D.

Self-Effcacy Theory

E.

Herzberg’s Motivation-Hygiene Theory

Question 5

Which of the following processes attempts to determine the relative worth of jobs within an organization?

Options:

A.

Job design

B.

Job evaluation

C.

Job analysis

D.

Comparable worth

Question 6

The HR Manager is creating an interactive training program on recruiting for a group of 20 R&D managers as well as one for a group of 20 production line leads. Which of the following is NOT a factor to consider bearing in mind these target audiences ?

Options:

A.

R&D managers have probably had similar training in the past

B.

Production line leads are probably kinesthetic learners

C.

For the production line lead group, the best media to present this information is a video

D.

The facilitator for the group of R&D managers should be a subject matter expert that can express content as "A" causes "B" incidents

Question 7

A Singapore-based restaurant chain is experiencing phenomenal growth. The chain offers a unique service for demographics experiencing the growth of two-person income families. It offers a variety of affordable, healthy alternatives to the fast food chains. Corporate headquarters is trying to decide whether to offer one dingle line of products shared throughout each chain or to offer one single line of products shared by each region. This scenario is an example of which of the following types of tensions common in global expansion ?

Options:

A.

Value creation measure vs, standardization

B.

Localization vs, privatization

C.

Global integration vs, local responsiveness

D.

Activity measure vs, results measure

Question 8

An organization is in the growth stage of the organizational life cycle. The company is a small staffing firm made up with a founder who largely performs a business development individuals, and 2 junior recruiters who perform most the administrative function. Each recruiter is paired up with a business development individual to target a specific niche in professions-sales and marketing vs. engineering vs. administrative staff (ie clerical, accounting, etc). Which of the following types of organizational structures is recommended?

Options:

A.

Centralization

B.

Divisional

C.

Functional

D.

Narrow span of control

Question 9

A good MBO (management by objectives) shares all of the following aspects EXCEPT:

Options:

A.

Periodic feedback about objectives

B.

Goals which align with corporate level goals and strategies

C.

Goals are established by the supervisor/manager

D.

Goals which are measurable

Question 10

Let’s assume you are training assemblers on how to use the production database to enter and track data on the status of work in process. In addition, in compliance with internal ISO 9001 procedures, you must evaluate the status of the training for the individual as (1) performs with close supervision, (2) performs with minimal supervision, (3) capable of supervising others, or (4) extended training.

Which of the following level of learning (as described by Bloom’s taxonomy) would best describe an individual who “performs with minimal supervision”?

Options:

A.

Synthesis

B.

Application

C.

Knowledge

D.

Evaluation

Question 11

Which of the following cultural ramifications affect the design stage of global training development process?

Options:

A.

Some culteres expect only positive comments about trainers, not candid comments

B.

Some culteres perfer lectures, not role-playing andfacilitations

C.

Some culteres perfer not admitting certain problems because of “losing face”

D.

Some cultures learn deductively, not inductively

Question 12

Which of the following functional HR goals do NOT align with the organization’s long-term objective to expand international operational capacity?

Options:

A.

Develop a pool of candidate to draw on for expatriate assignments

B.

Develop selection methods to hire individuals from diverse racial backgrounds to add talent for potential

C.

Develop a skills inventory to identify talents available to the company and its match to specific assignments

D.

Develop models to better predict a person’s likelihood of success or failure in foreign environment

Question 13

According to the McKinsey 7-S framework, which of the following is identified as a hard S?

Options:

A.

Staff

B.

Systems

C.

Shared values

D.

Skills

Question 14

Which of the following is NOT a potential difference in benefits practice that Human Resources should evaluate when compensating an expatriate or local national ?

Options:

A.

Medical care

B.

Hours worked per week

C.

Social security

D.

Vacation days

Question 15

An organization is in the decline stage of the organizational life cycle. It has worldwide locations throughout North America, Europe, and Asia. However, it will be closing three of offices within the next two years. This was joint decision made by the management team at the annual managers’ meeting, which all managers above the senior manager grade level attended.

Key personnel in each of these offices are not worried because they will likely be re-deployed to meet specific organizational needs. In fact, this was what had occurred last year to one of its offices had shut down. In addition, management has reiterated this message. Which of the following stages of globalization BEST describes the phase this company is in?

Options:

A.

Global

B.

Multinational

C.

International

D.

Transnational

Question 16

Which of the following is NOT a variable that differs between replacement planning and succession planning?

Options:

A.

Identified skill requirements

B.

Tools utilized

C.

Information flow

D.

Outlook into future (in terms of time)

Question 17

You are responsible for hiring an entry-level engineer position in Bangalore, India. Which of the following recruitment sources is the least likely to be used?

Options:

A.

Contingency-basis employment agencies

B.

Recruiting at colleges? vocational schools

C.

Employee referral program

D.

Post jobs online on corporate website

Question 18

According to the European Union and the International Labor Organization (ILO), which of the following legal instruments is non-binding?

Options:

A.

Conventions

B.

Decisions

C.

Regulations

D.

Directives

E.

Opinions

Question 19

Which of the following is NOT a reason why individuals refuse international assignments?

Options:

A.

Personal familial issues, like spouse is reluctant to change careers or children are already in high school

B.

No clear, identified path for career development guaranteed after the assignment

C.

Financial incentives are inadequate

D.

Company’s poor record of successful expatriations programs

Question 20

In order to develop a global competency model for global leaders at a high tech company, a HR Manager decides to study the connotation of specific attributes across the various office locations. Which of the following types of culture would be the LFAST valuable to evaluate in order to develop a valid and reliable model?

Options:

A.

Local culture

B.

Professional culture

C.

National culture

D.

Corporate culture

Question 21

Which of the following is one of the primary outcomes of a job analysis?

Options:

A.

Job specifications

B.

Performance criteria

C.

Highly structured questionnaires

D.

Competency model

Question 22

According to Black and Mendenhall, which of the following factors is NOT a function of the individual that determines the degree of adjustment required in order to adapt to a new environment?

Options:

A.

Relationship skills

B.

Self-efficacy

C.

Perception skills

D.

Family-spouse adjustment

Question 23

An oraganization is in the growth stage of the oraganizational life cycle. If has five locations, one in the U.S. (headquarters), two in Asia, one in South America, and one in Europe. The company has decided to utilize a geographic oranizational structure. Although the foreign locations are relatively new, each office has focused on building both technical talent within is own site. Therefore , each location is fully operational each running fairly independently. However, once a year the executive team form headquarters visits each office to meet with the managers at each site to discuss the coming fiscal year’s strategic goals and objectives, Which of the following factors does NOT play a factor in determining the global staffing approach in this scenario?

Options:

A.

Global growth strategy of orgazation

B.

Fairly locally resonsive strategy by headquarters

C.

Strategic plans identified by hesdquarters

D.

Relative maturity of each global location

Question 24

Which of the following is NOT considered a competitive advantage strategy ?

Options:

A.

Above Market Compensation Structure

B.

Product differentiation

C.

Cost advantage

D.

Customer Intimacy

Question 25

Researchers have determined that in some cultures, informal training programs are more effective than formal training programs. Which of the following programs is an example of a formal training program?

Options:

A.

Job rotations

B.

Mentors

C.

Cross-cultural training

D.

Knowledge management]

Question 26

An U.S. base Engineering Manager has been identified for a short-term six-month assignment to recruit and build a team in England. Which of the following training programs is the MOST critical to ensure success on the job?

Options:

A.

On-the-job training

B.

Multi-cultural team building

C.

Language

D.

Cross-cultural training

Question 27

Which of the following is an explicit factor of a corporate culture ?

Options:

A.

Authority and working relationships between employees

B.

Values, norms and beliefs

C.

Communication styles

D.

Systems and processes

Question 28

Which of the following processes has the primary objective of creating a pool of potential employees?

Options:

A.

Recruitment

B.

Availability analysis

C.

Selection

D.

Employee referral program

Question 29

Which of the following factors is NOT likely an issue a human resources professional would help a family to work through to determine the appropriateness of an international assignment for the family at that time?

Options:

A.

Is adventure and discovering new things characteristic of the family?

B.

Is the family stable and relationships currently harmonious?

C.

Is there a history of drug abuse in the family?

D.

Are the children open to moving to the host country?

Question 30

Which of the following measures the level of learning achieved by the participants of a training program?

Options:

A.

360-degree feedback process

B.

Performance tests

C.

Performance appraisals

D.

Pre-/post measures

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Total 204 questions