CompTIA 220-1102 Exam With Confidence Using Practice Dumps

The first step in troubleshooting a hardware issue is to identify the hardware device that is causing the problem. Asking the user for the model number of the hardware can help the help desk technician to find the specifications, manuals, drivers, and other relevant information for the device. This can also help the technician to determine if the device is compatible with the user’s system, if it has any known issues or defects, and if it is covered by warranty or support contract. Asking the user for the model number of the hardware is a help desk best practice that can save time and effort in resolving the issue

When a homeowner moves and sets up a new router for the new ISP it is important to take appropriate security measures to protect their network from potential security threats. The FIRST step that the homeowner should take after installation of all relevant cabling and hardware is to change the default passwords on new network devices.

Most modern routers come with default usernames and passwords that are widely known to potential attackers. If these defaults are not changed, it could make it easier for external attackers to gain unauthorized access to the network. Changing the passwords on new network devices is a simple but effective way to improve the security posture of the network.