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CA Technologies CAT-200 Exam With Confidence Using Practice Dumps

Exam Code:
CAT-200
Exam Name:
CA Service Desk Manager r12 Administrator Exam
Certification:
Vendor:
Questions:
40
Last Updated:
Nov 23, 2024
Exam Status:
Stable
CA Technologies CAT-200

CAT-200: Administrator Exam 2024 Study Guide Pdf and Test Engine

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CA Service Desk Manager r12 Administrator Exam Questions and Answers

Question 1

Each CA Service Desk role record MUST be configured with:

Options:

A.

One form group

B.

One service type

C.

Three work shifts,

D.

Two data partitions.

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Question 2

Which CA Service Desk administrative roles are available in CA Service Desk? (Choose three)

Options:

A.

Tenant

B.

License

C.

System

D.

Primary

E.

Knowledge Management

Question 3

Which component enables you to track and take action on tickets automatically to help you avoid breaching Service Level Agreements (SLAs)?

Options:

A.

Notification

B.

Service type

C.

Change order

D.

Object Manager