Free and Premium Avaya 77201X Dumps Questions Answers

The "Power User" license (Option A) enables the one-X Mobile Preferred client, providing advanced mobility features. Option B supports one-X Portal, Option C is for remote deskphones, and Option D lacks mobile client support.References: Avaya IP Office Licensing Guide.

The IP Office Server Edition Primary Server can operate standalone without additional servers (Option A), providing core telephony functions for smaller deployments. While it supports resilience and scalability with a Secondary Server and Expansion Systems, these are optional. Option B is incorrect as a Secondary Server is not mandatory. Option C is false because the Primary Server supports multiple trunk types (SIP, PRI, analog), not just SIP. Option D is incorrect as it can host Voicemail Pro, though it may also be hosted on a separate Application Server in larger setups.References: Avaya IP Office Server Edition Reference Configuration Guide.

Voicemail Pro offers advanced features beyond Embedded Voicemail, including customizable call flows (Option B). This allows administrators to create complex IVR menus and conditional routing using the Voicemail Pro graphical editor, which Embedded Voicemail lacks. Option A (Auto Attendant) and Option C (Hunt Group Announcements) are supported by both systems, though Voicemail Pro offers more customization. Option D (Mailbox greetings) is a basic feature available in both.References: Avaya IP Office Voicemail Pro Administration Guide, Embedded Voicemail UserGuide.

Automatic Route Selection (ARS) (Option B) routes outgoing calls based on dialed numbers, selecting the appropriate trunk (e.g., SIP, PRI) using short codes and Line Group IDs. Option A is for Voicemail Pro, Option C is for hunt groups, and Option D is for SSA—not ARS.References: Avaya IP Office ARS Configuration Guide.

The "Receptionist" license (Option C) enables the SoftConsole application for receptionist duties, such as call handling and transfers. Option A (Power User) is for mobility, Option B (Office Worker) for one-X Portal, and Option D (Teleworker) for remote deskphones—not receptionist features.References: Avaya IP Office Licensing Guide.

The Application Server (Option B) hosts applications like one-X Portal, Voicemail Pro, and Contact Center in Server Edition. Option A is a subset of its role, Option C is for Manager, and Option D is for SSA or external tools.References: Avaya IP Office Application Server Guide.

The Small Community Network (SCN) allows multiple IP500 V2 control units to be networked for distributed telephony. The maximum number supported is 32 (Option D), enabling up to 1000 users across the network with proper licensing and configuration. Options A, B, and C represent lower limits not reflective of SCN’s full capacity.References: Avaya IP Office SCN Configuration Guide.

The one-X Portal (Option B) allows users to initiate calls from their PC via click-to-dial functionality, integrating with their extension. Option A (SoftConsole) is for receptionists, Option C (Voicemail Pro) is for voicemail, and Option D (Web Manager) is for administration—not call initiation.References: Avaya IP Office one-X Portal User Guide.

IP Office Manager (Option A) is the tool used to upgrade the firmware of the IP500 V2 by uploading new software binaries to the control unit. Option B (SSA) monitors performance, Option C (Voicemail Pro) manages voicemail, and Option D (Web Manager) is for Server Edition, not firmware upgrades on IP500 V2.References: Avaya IP Office Manager Administration Guide.

The default HTTP port for IP Office Web Manager is 8443 (Option D), using HTTPS for secure access. Option A (80) is standard HTTP, Option B (443) is standard HTTPS, and Option C (8080) is an alternative HTTP port—not defaults for Web Manager.References: Avaya IP Office Web Manager Guide.

IP Office supports up to 128 simultaneous conference channels (Option B), allowing multiple conference calls with a total of 128 participants across all conferences. This requires sufficient hardware and licensing. Options A, C, and D exceed or fall short of this limit.References: Avaya IP Office Conference Configuration Guide.

The TCM8 card (Option A) supports Avaya 9500 series digital phones on the IP500 V2 by providing digital station ports. Option B (Phone 8) is for analog phones, Option C is for trunks, and Option D is for voicemail—not digital phones.References: Avaya IP Office IP500 V2 Installation Manual.

The Avaya IP Office Contact Center (Option B) enhances IP Office with advanced call routing (e.g., skills-based), agent management, and detailed reporting for contact center operations. Option A is for Voicemail Pro, Option C is for Manager, and Option D is for SSA.References: Avaya IP Office Contact Center Guide.

Call Intrusion (Option A) allows a user to join an active call (e.g., for supervision) using a feature code, subject to permissions. Option B answers ringing calls, Option C records calls, and Option D redirects calls—none involve barging in.References: Avaya IP Office Feature Code Guide.

IP Office imposes no fixed limit on the number of users per hunt group (Option D), constrained only by system capacity (e.g., 2500 users total in Server Edition). Options A, B, and C are arbitrary limits not specified.References: Avaya IP Office Hunt Group Configuration Guide.

IP Office supports up to 150 hunt groups (Option C), allowing flexible call distribution to groups of users. This limit applies across all editions (Essential, Preferred, Server Edition) and is sufficient for most deployments. Options A, B, and D do not reflect the documented maximum.References: Avaya IP Office Hunt Group Configuration Guide.

In Avaya IP Office Server Edition, multiple servers (Primary, Secondary, and Expansion systems) communicate with each other to form a unified system. The protocol used for this inter-server communication is the Small Community Network (SCN) protocol, making Option C correct. SCN is a proprietary Avaya protocol that enables features like distributed hunt groups, call routing, and resilience across servers. Option A (H.323) and Option B (SIP) are VoIP protocols used for call signaling with endpoints or trunks, not inter-server communication in Server Edition. Option D (SNMP) is a network management protocol, not used for server-to-server coordination.References: Avaya IP Office Server Edition Reference Configuration Guide, SCN Configuration Guide.

Conference Add (Option B) allows a user to join or add others to an ongoing conference call using a feature code or button. Option A barges into two-party calls, Option C answers ringing calls, and Option D transfers calls—not conference joining.References: Avaya IP Office Conference Configuration Guide.

Hot Desking (Option B) allows a user to log into any IP Office phone with their extension and profile using a login code, ideal for shared workspaces. Option A (Mobile Twinning) links to external numbers, Option C (Call Forwarding) redirects calls, and Option D (Remote Worker) is a user profile, not a login feature.References: Avaya IP Office Hot Desking Configuration Guide.

The "Contact Center Agent" license (Option B) is specifically required for agents using the IP Office Contact Center, enabling features like real-time reporting and call handling. Other options (A, C, D) are user profiles unrelated to contact center functionality.References: Avaya IP Office Contact Center Licensing Guide.

In an Avaya IP Office Server Edition deployment, the IP Office Manager is a Windows-based application used for system configuration and management. It must be installed on a separate PC, not on the Primary Server itself, to allow administrators to connect to and manage the Server Edition system remotely or locally. Option A (Voicemail Pro) can be installed on the Primary Server or a separate server, depending on the deployment. Option C (Web Manager) is a browser-based tool accessible from any device, not requiring a separate PC installation. Option D (one-X Portal) is typically hosted on the Application Server, not a separate PC for management purposes.References: Avaya IP Office Server Edition Installation Guide, IP Office Manager Administration Guide.

The VCM32 card (Voice Compression Module) on the IP500 V2 supports up to 32 simultaneousVoIP calls (Option B), such as IP phone or SIP trunk calls, depending on codec and bandwidth. Options A, C, and D reflect incorrect capacities for a single VCM32.References: Avaya IP Office IP500 V2 Installation Manual.

The IP500 V2 supports up to 12 BRI trunks (Option C) using three BRI 4-port cards (each with 4 BRI ports, providing 8 channels total per card). Options A, B, and D do not align with this capacity.References: Avaya IP Office IP500 V2 Installation Manual.

The IP Office System Monitor is a diagnostic tool that provides real-time debugging and tracing (Option B), displaying logs for troubleshooting issues like call failures or protocol errors. Option A is handled by IP Office Manager, Option C by Voicemail Pro, and Option D by Manager or Web Manager—not System Monitor.References: Avaya IP Office System Monitor Guide.

The "Incoming Call Route" (Option A) directs incoming calls to destinations (e.g., extensions, hunt groups) based on criteria like DID or time profiles. Option B is for ARS, Option C is for Voicemail Pro, and Option D is for SSA—not incoming routing.References: Avaya IP Office Incoming Call Route Configuration Guide.

Server Edition supports up to 148 Expansion Systems (Option C) in addition to the Primary and Secondary Servers, allowing massive scalability up to 2500 users. Options A, B, and D do not match the documented limit.References: Avaya IP Office Server Edition Deployment Guide.

The "Teleworker" license (Option B) enables features for remote deskphone users, such as VPN phone support. Option A (Power User) is for mobility/softphones, Option C (Office Worker) for one-X Portal, and Option D (Mobile User) is not a standard license.References: Avaya IP Office Licensing Guide.

The "Voicemail Pro" license (Option C) enables the Contact Recorder feature within Voicemail Pro for call recording. Options A and B are user licenses, and Option D is a legacy edition not specific to recording.References: Avaya IP Office Voicemail Pro Administration Guide.

Call Park (Option B) allows a user to park a call in a "slot" and retrieve it from another phone using a park code or button. Option A answers ringing calls, Option C transfers calls, and Option D holds calls—not retrieving parked ones.References: Avaya IP Office Feature Code Guide.

Call Pickup (Option A) enables a user to answer a call ringing on another extension using a feature code (e.g., *30). Option B redirects calls, Option C distributes calls, and Option D links to external numbers—none perform pickup.References: Avaya IP Office Feature Code Guide.