Avaya IP Office Platform Implement Certified Exam Questions and Answers
Question 29
Which feature allows a user to retrieve a parked call?
Options:
A.
Call Pickup
B.
Call Park
C.
Call Transfer
D.
Call Hold
Answer:
B
Explanation:
Call Park (Option B) allows a user to park a call in a "slot" and retrieve it from another phone using a park code or button. Option A answers ringing calls, Option C transfers calls, and Option D holds calls—not retrieving parked ones.References: Avaya IP Office Feature Code Guide.
Question 30
Which feature allows a user to pick up a call ringing on another extension?
Options:
A.
Call Pickup
B.
Call Forwarding
C.
Hunt Group
D.
Mobile Twinning
Answer:
A
Explanation:
Call Pickup (Option A) enables a user to answer a call ringing on another extension using a feature code (e.g., *30). Option B redirects calls, Option C distributes calls, and Option D links to external numbers—none perform pickup.References: Avaya IP Office Feature Code Guide.
