Last Attempt 77201X Questions

The Avaya IP Office Contact Center (Option B) enhances IP Office with advanced call routing (e.g., skills-based), agent management, and detailed reporting for contact center operations. Option A is for Voicemail Pro, Option C is for Manager, and Option D is for SSA.References: Avaya IP Office Contact Center Guide.

Call Intrusion (Option A) allows a user to join an active call (e.g., for supervision) using a feature code, subject to permissions. Option B answers ringing calls, Option C records calls, and Option D redirects calls—none involve barging in.References: Avaya IP Office Feature Code Guide.

IP Office imposes no fixed limit on the number of users per hunt group (Option D), constrained only by system capacity (e.g., 2500 users total in Server Edition). Options A, B, and C are arbitrary limits not specified.References: Avaya IP Office Hunt Group Configuration Guide.

IP Office supports up to 150 hunt groups (Option C), allowing flexible call distribution to groups of users. This limit applies across all editions (Essential, Preferred, Server Edition) and is sufficient for most deployments. Options A, B, and D do not reflect the documented maximum.References: Avaya IP Office Hunt Group Configuration Guide.