APMG-International AgilePM-Practitioner Exam With Confidence Using Practice Dumps

Comprehensive and Detailed Step-by-Step Explanation

Stakeholder Segmentation in the UniCo Scenario

In stakeholder analysis, external stakeholders are individuals or entities outside the organization but whose involvement is critical for achieving specific outcomes. They contrast with internal stakeholders, who are part of the organization and influence or execute the change.

The relocation of Selco staff to UniCo requires contributions from both internal and external stakeholders, as detailed in the Operational Delivery Processes workstream.

Option Analysis (UniCo-Specific)

A. The staff coordinating user input and working with designers

These staff members are internal stakeholders responsible for ensuring user input and amendments align with organizational needs. They are directly involved with UniCo's design processes, making them part of the internal team.

Incorrect.

B. The UniCo security staff arranging physical access

These security staff are part of UniCo’s internal operations. Their role is critical to operational success but does not classify them as external stakeholders.

Incorrect.

C. The staff communicating the timetable for Selco integration

This group is part of UniCo’s internal change management process, ensuring clear communication during integration. While important, they remain internal stakeholders.

Incorrect.

D. The contracted staff moving furniture and equipment

This group consists of external contractors who are not part of UniCo's workforce but are engaged for specific relocation tasks. Their involvement is temporary and project-specific, aligning them with the external segment of stakeholders.

Correct.

Why D is the Correct Answer (Scenario Alignment)

In the context of UniCo’s relocation workstream, external stakeholders include contractors who facilitate logistical aspects, such as moving furniture. This role is distinct from internal stakeholders responsible for communication or operations.

References (UniCo Scenario and AgilePM Alignment):

UniCo Scenario: The relocation process includes external contractors for moving and setup tasks.

AgilePM Handbook, Chapter 5: Stakeholder Engagement in Change Initiatives.

Agile Business Consortium – Stakeholder Categories and Definitions.

In the context of Agile Project Management, it is crucial to have clear commitments regarding team members' availability to ensure that project planning and execution can be as accurate and effective as possible. By securing a formal agreement on the hours the marketing assistants can dedicate to the project each week, the Project Manager can better plan tasks and allocate resources, thereby optimizing the team's capacity and ensuring that project timelines and deliverables are realistic and achievable.

References:

The Agile Project Management (AgilePM®) framework emphasizes the importance of clear communication, resource planning, and commitment from all team members to ensure project success. Having a formal agreement on availability helps in setting clear expectations and allows for more effective planning and utilization of resources within the constraints of the project, aligning with Agile principles of collaboration, adaptability, and iterative progress.

Comprehensive and Detailed Step-by-Step Explanation

Understanding Connectivity in Change Management

Connectivity refers to fostering a sense of shared purpose, collaboration, and strong communication between all stakeholders. Actions demonstrating connectivity help stakeholders feel linked to the broader change initiative, ensuring smooth transitions and alignment of efforts.

Option Analysis

A. Arrange a number of briefing sessions for Customer Services staff, over lunch times and in a comfortable setting

This action directly supports connectivity by fostering open discussions, improving communication, and ensuring that staff have a platform to interact and share ideas in a comfortable environment.

Correct.

B. Make short videos available showing how customer service teams from other companies effectively provide services for these types of offerings

While informative, this action focuses more on education and benchmarking than on fostering connections or interaction between team members.

Incorrect.

C. Create a central area on the UniCo internal shared work system for the Change Programme to collaborate and comment on the materials

This promotes connectivity by creating a space where staff can interact, share feedback, and collaborate on the change initiative. A shared workspace enhances team alignment and communication.

Correct.

D. Ask the senior leadership to provide examples of other companies undertaking, and successfully overcoming, similar challenges

This action primarily addresses leadership engagement and inspiration rather than connectivity among team members. It does not involve active collaboration or interaction.

Incorrect.

E. Send the plans of the new office layout to the Selco staff showing them where each individual will be located

While this action communicates logistical details, it does not create opportunities for connection or collaboration between stakeholders.

Incorrect.

Why A and C are the Correct Answers (Scenario Alignment)

Both actions emphasize interaction and collaboration among stakeholders:

A: Encourages personal interaction in an informal setting, promoting open dialogue and better connections.

C: Provides a digital platform for collaboration, ensuring all stakeholders remain connected and informed.

References (AgilePM and Scenario Alignment):

AgilePM Handbook, Chapter 6: Collaboration and Communication in Change Management.

UniCo Scenario: "Staff need to work collaboratively to develop the new attitudes and capabilities required to succeed in the mobile applications market."

Agile Business Consortium – Creating Collaborative Workspaces for Change.