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Microsoft MB-230 Exam With Confidence Using Practice Dumps

Exam Code:
MB-230
Exam Name:
Microsoft Dynamics 365 for Customer Service
Certification:
Dynamics 365 for Customer Service Functional Consultant Associate
Vendor:
Microsoft
Questions:
328
Last Updated:
Apr 16, 2025
Exam Status:
Stable
Microsoft MB-230

MB-230: Dynamics 365 for Customer Service Functional Consultant Associate Exam 2025 Study Guide Pdf and Test Engine

Are you worried about passing the Microsoft MB-230 (Microsoft Dynamics 365 for Customer Service) exam? Download the most recent Microsoft MB-230 braindumps with answers that are 100% real. After downloading the Microsoft MB-230 exam dumps training , you can receive 99 days of free updates, making this website one of the best options to save additional money. In order to help you prepare for the Microsoft MB-230 exam questions and verified answers by IT certified experts, CertsTopics has put together a complete collection of dumps questions and answers. To help you prepare and pass the Microsoft MB-230 exam on your first attempt, we have compiled actual exam questions and their answers. 

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Microsoft Dynamics 365 for Customer Service Questions and Answers

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Question 1

You need to search for answers to customer claims.

Which type of search should you perform?

Options:

A.

Timeline

B.

Quick Find

C.

Related

D.

Detail

E.

Case Relationships

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Question 2

You need to implement a solution to provide the technician's utilization.

Which solution should you use?

Options:

A.

Create multiple schedule board tabs.

B.

Use custom web resources.

C.

Change the board view settings.

D.

Use default schedule board with filters.

Question 3

You need to add SLA timers to the Case form.

Which two options should you configure? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Options:

A.

Create Quick View Form in SLA KPI Instance entity.

B.

Create SLA KPI Instance entity.

C.

Create field in case entity with lookup to SLA KPI Instance.

D.

Create Quick View Form in Case entity with reference to the SLA KPI Instance entity.

E.

Insert subgrid from the SLA KPI Instance entity into the Case Main form.

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