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Free and Premium WGU Principles-of-Management Dumps Questions Answers

Principles of Management at Western Governors University(IAC1) Questions and Answers

Question 1

What is the first step of the control process? Choose 1 answer

Options:

A.

Taking corrective action

B.

Setting performance standards

C.

Measuring performance

D.

Comparing performance against standards

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Question 2

In which situation would it be reasonable for an employer to accommodate the needs of a worker with a disability? Choose 1 answer

Options:

A.

Providing a list of accommodations that the company is willing to make available to all potential employees

B.

Providing a Braille keyboard for a worker who is visually impaired

C.

Providing a germ-free environment for a worker participating in a bone marrow transplant program

D.

Providing an environment for a mentally ill worker where the worker does not have to interact with others

Question 3

Why might a company choose to adopt an organic structure instead of a mechanistic structure? Choose 1 answer

Options:

A.

It is more stable than a bureaucracy.

B.

It has formal lines of authority.

C.

It is efficient and controlled in a stable environment.

D.

It is less rigid and emphasizes flexibility.

Question 4

What is the process that Includes automation or support of customer processes, direct communication with customers, and analysis of customer data for a broad range of purposes? Choose 1 answer

Options:

A.

Customer liaison policy

B.

Customer association organization

C.

Customer connection society

D.

Customer relationship management

Question 5

What is the purpose of a value chain analysis? Choose 1 answer

Options:

A.

To determine company stockholder satisfaction

B.

To allow the company to implement an intranet and develop automated processes

C.

To allow the company to use a systematic approach in developing a competitive advantage

D.

To help the company determine its commitment to ethics and social responsibility

Question 6

What is a characteristic of a person with an entrepreneurial personality? Choose 1 answer

Options:

A.

Motivation to excel

B.

Opportunity tolerance

C.

Laissez-faire

D.

Employeeempowerment

Question 7

Which stage ofthe conflict process is considered a distinct stage because of its importance in intervening between perceptions or emotions and overt behavior? Choose 1 answer

Options:

A.

Outcomes

B.

Cognition

C.

Opposition

D.

Intentions

Question 8

Which competitive force is reduced by the barriers provided by government policies, capital requirements, brand identification, and cost disadvantages? Choose 1 answer

Options:

A.

Threat of new entrants

B.

Threat of customer power

C.

Threat of substitutes

D.

Threat of supplier power

Question 9

The person supervising a new advertising campaign was not sure that the team fully understood the technical side of the product they were working on and wanted to get a different perspective.

Which technique would be most appropriate in stimulating conflict?

Choose 1 answer

Options:

A.

Bringing in outsiders

B.

Appointing a devil's advocate

C.

Authoritative command

D.

Compromise

Question 10

Entrepreneurs who want to start a new business need to understand the level of risk and both dimensions.

What do entrepreneurs use to assess levels of risk and innovation?

Choose 1 answer

involved in establishing a new venture and must then decide if they are comfortable with

Options:

A.

Collaboration tracking matrix

B.

Innovation creation diagram

C.

Entrepreneurial loss function diagram

D.

Entrepreneurial strategy matrix

Question 11

What is the most common way for entrepreneurs to finance a start-up business? Choose 1 answer

Options:

A.

SBA loan

B.

Venture capital

C.

Personal funds

D.

Initial public offering

Question 12

What is a feature ofa bureaucracy (vertical) organization? Choose 1 answer

Options:

A.

Decision making is decentralized so a considerable amount of information is communicated informally.

B.

Formal position authority is generally the primary means of running the organization.

C.

Employees focus primarily on collaborating across departments and with frequent meetings.

D.

Employees must answer to two or more bosses and prioritize demands across departments.

Question 13

The manager of a corporation provided training and other resources needed by employees to carry out change and perform their jobs under new rules being implemented. Which approach to change was the manager using in this situation? Choose 1 answer

Options:

A.

Negotiation and reward

B.

Education and communication

C.

Participation and involvement

D.

Facilitation and support

Question 14

What is the activity called when a corporate project team is created to develop a new product? Choose 1 answer

Options:

A.

Competitive innovation

B.

Intrapreneurship

C.

Venture capitalism

D.

Benchmarking