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• A personnel number is a unique identifier for an employee in the SAP system. A personnel number can be directly assigned to the following objects:
• A personnel number cannot be directly assigned to the following objects:

Non-stock materials are materials that are not kept in stock, but are procured externally as required1. They can be maintained in the material master as service products (product type SERV). You can add non-stock materials to an operation or suboperation as a component. The system creates a purchase requisition and a purchase order in the same way as for non-stock materials that you procure externally1.

Among the given options, the following are possible for non-stock materials in a released maintenance order:

• A purchase requisition can be created automatically as soon as the order is saved. This is the default behavior for non-stock materials, unless you change the configuration settings2.
• The maintenance order can be set to TECO (technically completed) before the invoice is created. This is possible if you use the compatibility mode for external procurement, which allows you to technically complete the order even if there are open purchase requisitions or purchase orders2.
• A goods receipt can be posted after the maintenance order is technically completed. This is possible if you use the enhanced mode for external procurement, which allows you to post goods receipts for non-stock materials after the order is technically completed2.

The following options are not possible for non-stock materials in a released maintenance order:

• A purchase order is created automatically as soon as the order is saved. This is not possible, as the purchase order requires manual processing and approval after the purchase requisition is created2.
• A purchase requisition will ALWAYS be created as soon as the order is saved. This is not always true, as you can change the configuration settings to create the purchase requisition manually or at a later point in time2.

Therefore, the correct answers are A, B, and C. References: 1: What’s New in SAP S/4HANA 2021 - SAP Online Help 2: How to Configure SAP S/4HANA Asset Maintenance Subcontracting - SAP PRESS

Maintenance activity type is a key for the type of maintenance activity provided, such as repairs, shutdowns, regular activities, inspections, and so on. It is used to classify data according to the type of maintenance activity in cost evaluations, for example, total costs or number of orders for each technical object1.

Maintenance activity type can be used in the maintenance order header and the maintenance order operation. In the maintenance order header, it is used to specify the overall type of maintenance activity for the order. In the maintenance order operation, it is used to specify the type of maintenance activity for each operation within the order. The maintenance activity type in the operation can be different from the one in the header2.

Maintenance activity type cannot be used in the notification activity or the work center. Notification activity is a key for the type of activity performed in response to a notification, such as inspection, repair, or preventive maintenance. It is not related to the maintenance activity type. Work center is a key for the location where an operation is performed, such as a workshop, a laboratory, or a machine. It is also not related to the maintenance activity type.

References: 1: maintenance activity type (PM) (SAP Library - Glossary) 2: maintenance activity type in SAP - Everything you need to know : notification activity (PM) (SAP Library - Glossary) : work center (SAP Library - Glossary)

SAP Service and Asset Manager is a cloud-based mobile app that provides the following capabilities:

• SAP Service and Asset Manager is available for SAP S/4HANA and SAP ERP. This means that the app can integrate with both systems and access the data and processes related to asset management and service operations12
• SAP Service and Asset Manager can be used offline. This means that the app can store data locally on the device and synchronize it with the backend system when the network connection is available. This enables the users to work in remote areas or in situations where the network is unreliable12
• SAP Service and Asset Manager can run on smart watches. This means that the app can leverage the features of wearable devices such as voice control, notifications, and sensors. This enhances the user experience and productivity of the field technicians13

SAP Service and Asset Manager does not provide the following capabilities:

• SAP Service and Asset Manager does not provide single sign-on functionality. This means that the app requires the users to enter their credentials to log in to the app and the backend system. The app does not support any other authentication methods such as biometric or token-based2
• SAP Service and Asset Manager is not available only for the iOS platform. This means that the app can run on both iOS and Android devices. The app supports the native features and user interface of both platforms12

References: 1: SAP Service and Asset Manager | Mobile Asset Management iOS & Android App 3: SAP Service and Asset Manager | Mobile asset management 2: SAP Service and Asset Manager Overview | SAP Help Portal

The inspection checklist process is an end-to-end process from the creation of inspection plans to results recording and follow-up actions in Plant Maintenance. The necessary steps of the inspection checklist process are:

• Generate object lists for the maintenance order, which contain the technical objects to be inspected.
• Generate inspection checklists for the maintenance order, which contain the inspection lots based on the inspection plans assigned to the technical objects.
• Record the inspection results for the inspection characteristics in the inspection lots.
• Record the usage decision for the inspection lots, which determines whether the technical objects are accepted or rejected.

Therefore, option A (Generate Inspection Lots within the checklists view) and option C (Record the usage decision for an Inspection Lot) are correct, while option B (Link PM task list with assigned inspection point type to a maintenance item) and option D (Generate Inspection Lots assigned to maintenance order headers) are not part of the inspection checklist process.

References:

• Explaining Inspection Checklists
• Set up your SAP S/4HANA system for EAM Inspection Checklists

A SAP Fiori tile group is a subset of apps from one or more catalogs that are displayed on the user’s entry page of the SAP Fiori launchpad1. A tile group has the following characteristics:

• It is based on an SAP Fiori tile catalog. A catalog is a logical group of apps or tiles that defines the set of all tiles that users can use to personalize the home page2. A group can contain apps from different catalogs, depending on the user’s role and authorization1.
• It can be assigned directly to the user via personalization. The user can personalize the entry page by adding or removing apps to pre-delivered groups or self-defined groups2. The user can also reorder the groups and tiles according to their preference1.
• It does not provide only HTML5-based apps. A tile group can contain apps that are based on different technologies, such as SAPUI5, Web Dynpro ABAP, or SAP GUI transactions1.
• It is not assigned via a portal role. A tile group is assigned to the user’s role via the SAP Role Maintenance transaction PFCG2. A portal role is a different concept that is used in the SAP Enterprise Portal to define the access rights and content for portal users.

References: Configure the Fiori Launchpad Tiles using Catalogs & Groups, Setup of Catalogs, Groups, and Roles in the SAP Fiori Launchpad, [Portal Roles]

 Strategic analysis is a type of analysis that provides a high-level overview of the business performance and trends, as well as the ability to drill down into the details and perform root cause analysis. Strategic analysis is typically performed by business analysts or managers who need to make strategic decisions based on the data. Strategic analysis requires a collection of tools that are not included with core SAP S/4HANA, such as SAP Analytics Cloud, SAP Business Planning and Consolidation, SAP Business Warehouse, and SAP Business Objects Business Intelligence. These tools enable the integration, transformation, modeling, and visualization of data from various sources, including SAP S/4HANA and other systems. Embedded analysis, on the other hand, is a type of analysis that provides real-time insights into the operational data within the SAP S/4HANA core system. Embedded analysis is typically performed by end users or operational managers who need to monitor and optimize the business processes and transactions. Embedded analysis relies on preconfigured Core Data Services (CDS) views that contain SQL views of the data in SAP S/4HANA. These views can be accessed by SAP Fiori apps, SAP Smart Business KPIs, or SAP Analysis for Microsoft Office. SAP Business Objects is not a part of SAP Business Warehouse, but a separate product that can connect to SAP Business Warehouse or other data sources. Therefore, option C is incorrect. References:

• SAP S/4HANA Asset Management - Analytics, section “Strategic Analysis”
• SAP S/4HANA Asset Management - Analytics, section “Embedded Analysis”
• SAP S/4HANA Asset Management - Analytics, section “SAP BusinessObjects Business Intelligence”

To have several plan dates calculated in a maintenance plan, you use the scheduling period parameter. The scheduling period defines the time interval for which the system calculates the planned dates for the maintenance plan. For example, if you enter 12 months as the scheduling period, the system calculates the planned dates for the next 12 months from the current date. You can also specify the end date for scheduling, which is the last date for which the system calculates the planned dates. The scheduling indicator determines how the system calculates the planned dates based on the cycle, the shift factor, and the tolerance. The call horizon defines the percentage of the cycle that must be expired before the system generates a call object (such as a maintenance order or notification) for the planned date.

References: 1: Scheduling Maintenance Plans - SAP Learning 2: Maintenance Plan Scheduling Parameters - SAP Online Help

 External refurbishment is the process of sending defective or worn-out spare parts to an external vendor for repair or replacement. To carry out this process, you need to create a maintenance order with an external operation that has the subcontracting indicator activated. This indicator allows you to create a purchase requisition and a purchase order for the external service. The external operation also requires an external work center, a control key, and a material component with the valuation type of the defective part. The order type for external refurbishment is not a prerequisite, but a configuration option that can be used to differentiate the process from internal refurbishment. The material group for externally refurbished materials is not relevant for the process, as the material master data is not changed by the refurbishment. The assignment of an external work center to a maintenance order operation is necessary, but not sufficient, for external refurbishment. You also need to activate the subcontracting indicator in the external activity. References:

• Explaining Refurbishment of Spare Parts, section “Refurbishing Spare Parts Externally”
• Refurbishment of Repairable Spares: Integration between SAP-PM and SAP-MM, section “4.2 External Refurbishment: Major Steps”

 Material planning in the maintenance order is the process of determining the type, quantity, and availability of the materials required for carrying out the maintenance tasks. There are some considerations regarding material planning in the maintenance order, such as:

• Material can be assigned at the operation level or the sub-operation level, but not at the order header level. This is because the material requirement is linked to the specific work that needs to be done in the order. Therefore, option A is incorrect1.
• For stock material, you always need a reservation to ensure that the material is available when needed. A reservation is a request to the warehouse to keep a certain amount of material ready for withdrawal at a certain time. Therefore, option B is correct1.
• A goods issue is the physical withdrawal of material from the warehouse. It can be entered for both planned and unplanned material in the maintenance order. Planned material is the material that is specified in the order before the actual execution of the work. Unplanned material is the material that is added to the order during or after the execution of the work. Therefore, option C is correct2.
• The pick list is a document that lists all the materials that are required for a maintenance order. It can be printed after the order release, not before. The order release is the step that confirms that the order is ready to be executed and the materials can be withdrawn from the warehouse. Therefore, option D is incorrect3.

References: 1: Modelling Maintenance Processing - SAP Learning 2: [Manage Maintenance Orders - SAP Help Portal] 3: SAP S/4HANA Asset Management: Plants from a Maintenance … - SAP PRESS

SAP S/4HANA Asset Management, Public Cloud Edition is a cloud-based solution that offers a simplified and standardized configuration of the system via the self-service configuration UI. You can use this UI to adjust the system settings according to your business needs. You do not have access to the SAP S/4HANA back-end system, as it is managed by SAP. SAP Asset Intelligence Network is a separate cloud-based solution that connects manufacturers, operators, and service providers of physical assets. You can use SAP Asset Intelligence Network to share and exchange asset information, but you cannot use it to configure SAP S/4HANA Cloud. References:

• SAP S/4HANA Cloud, Public Edition - SAP Learning
• SAP S/4HANA Cloud for Asset Management, Public Edition

A cross-plant planning scenario is a special planning process that allows you to carry out material requirements planning for various plants centrally. This facilitates the production of a product in another plant and it also guarantees a smooth flow of materials between different plants. In a cross-plant planning scenario, you can assign multiple maintenance plants to a planning plant (n: 1) or multiple planning plants to a maintenance plant (m: 1). This means that you can plan and execute maintenance orders in different plants using a common planning plant or a common maintenance plant. There is no limit on the number of maintenance plants that can be assigned to a planning plant, so answer B is incorrect. A cross-plant planning scenario is also possible across different company codes, as long as the plants belong to the same controlling area. Therefore, answer D is also incorrect. References: Cross-Plant Planning | SAP Help Portal and SAP S/4HANA Asset Management: Plants from a Maintenance … - SAP PRESS

The Resource Scheduling for Maintenance Planners app allows you to monitor important KPIs for your work centers, such as utilization, priority of due maintenance orders, and unconfirmed maintenance orders. You can also use filters to show the information that you are interested in. By clicking a card, you can access the Manage Work Center Utilization app, where you can dispatch maintenance order operations to your work centers. You cannot schedule and dispatch maintenance operations by shifts or print job papers from a maintenance order in this app. These functions are available in other apps, such as the Maintenance Scheduling Board app and the Print Job Papers app. References: Resource Scheduling for Maintenance Planners | SAP Help Portal and Resource Scheduling for Maintenance Planners | SAP Blogs

The Preparation and Scheduling phase within phase-based maintenance is the phase where the maintenance planner divides the maintenance effort into manageable groups, levels out the workload over several weeks, determines the concrete time period for the requested maintenance work, and checks the availability of all the resources, spare parts and services needed1.

Option B (The order moves to the Preparation phase once it is approved and released) is correct, because the approval and release of the order is the last step of the previous phase (Approval phase)2. Once the order is approved and released, it is ready for preparation and scheduling.

Option D (The configuration of the order type decides whether you use Resource Scheduling or not) is also correct, because the order type determines whether the order is relevant for resource scheduling or not2. Resource scheduling is an optional step in the Preparation and Scheduling phase, where the planner can assign and dispatch the orders and operations to the technicians using the Resource Scheduling apps2.

Option A (If you use the Resource Scheduling apps, you always dispatch orders and operations) is incorrect, because the Resource Scheduling apps allow the planner to either dispatch or assign the orders and operations2. Dispatching means that the planner assigns a specific technician and a specific time slot for the order or operation, while assigning means that the planner assigns only a technician or a team, but not a specific time slot2.

Option C (Maintenance Planning Buckets give you a list of non-approved notifications) is also incorrect, because the Maintenance Planning Buckets app gives the planner a list of approved and released orders that are ready for preparation and scheduling2. The non-approved notifications are handled in the previous phase (Screening phase)2.

References:

• Phase Model for the Maintenance Process
• New Phase Model for the Maintenance Processes in S/4HANA Cloud
• Explaining the Phase-based Process
• Maintenance Process Phases

Phase-based maintenance is a new concept introduced in SAP S/4HANA Cloud that allows you to track the life cycle of the maintenance processes using nine predefined phases and sub-phases. These phases are set up by SAP and you cannot change them. However, you can control the transition of phases using phase control codes. Phase-based maintenance is only applicable to the new order types Reactive Maintenance and Proactive Maintenance, which are delivered with the relevant Best Practices scope items. It is not mandatory for breakdown and preventive maintenance, nor can it be used with any existing order type. References: New Phase Model for the Maintenance Processes in S/4HANA Cloud, Phase Model for the Maintenance Process, Maintenance Process Phases, Explaining the Phase-based Process

Changing the primary key of a functional location means changing the label of the functional location. The label is the unique identifier of the functional location and it consists of a structure indicator and a functional location identification. The structure indicator defines the allowed characters and the hierarchy levels of the functional location structure. The functional location identification is the actual name of the functional location. When you change the primary key of a functional location, you can either change the structure indicator or the functional location identification, or both. If you change the structure indicator, you need to adjust the functional location identification accordingly. If you change the functional location identification, you need to decide whether the functional location is assigned to a new superior functional location or not. A superior functional location is the functional location that is directly above the current functional location in the hierarchy. For example, if you have a functional location FL-01-02-03, where FL is the structure indicator, 01 is the first level, 02 is the second level, and 03 is the third level, you can change the primary key to FL-01-02-04, which means changing the functional location identification within the same level. In this case, you need to decide whether the functional location is still assigned to FL-01-02 as the superior functional location or not. Alternatively, you can change the primary key to FL-01-03, which means changing the functional location identification to a different level. In this case, you need to decide whether the functional location is still assigned to FL-01 as the superior functional location or not.

The user does not need to define a new labelling system for the new primary key, as the labelling system is defined by the structure indicator, which can be reused for different functional locations. Therefore, answer A is incorrect. The functional location can be assigned to a new superior functional location when the new label is entered, as long as the new label is consistent with the structure indicator and the hierarchy rules. Therefore, answer B is also incorrect. Changing the superior functional location via alternative labeling is possible, as alternative labeling allows you to assign different labels to the same functional location. Therefore, answer C is also incorrect. References: Explaining Technical Asset Structures - SAP Learning, Organizational Elements and Structures | SAP Help Portal, and SAP Alternative Labeling of Functional Locations.

• A maintenance order with status REL means that the order is released and ready for execution. At this stage, the following characteristics apply:

A notification item is used to describe a problem, damage, or the activity executed in greater detail. A notification item can be assigned to one or more object parts and one or more causes of damage. An object part is a component of a technical object that is affected by a malfunction or damage. A cause of damage is a factor that leads to a malfunction or damage. You can use catalogs to enter object parts and causes of damage in a coded form. Therefore, the correct answers are B and D.

References:

• SAP Help Portal - Notification Item
• SAP Help Portal - Object Part
• SAP Help Portal - Cause of Damage
• [SAP Learning - Creating Notifications]

 The action log is a function that allows you to view the changes that were made to fields during the processing of an order or a piece of equipment. The action log shows you the date, time, user, sub-object, field name, old value, and new value of each change. To enable entries in the action log of a piece of equipment, you need to activate the change documents for the equipment category. The equipment category is a classification of equipment that determines the data that can be maintained for the equipment. The change documents are records of the changes that are made to the data of the equipment. You can activate the change documents for the equipment category in the Customizing for Technical Objects under Equipment Define Equipment Categories . You do not need to define history related fields in the usage period customizing, as this is only relevant for the equipment history. The equipment history is a function that allows you to view the usage periods of the equipment, such as the installation, removal, or transfer dates. The history related fields are fields that are relevant for the equipment history, such as the functional location, the maintenance plant, or the cost center. You can define the history related fields in the Customizing for Technical Objects under Equipment Define History-Related Fields for Usage Periods . You do not need to define or activate the change documents for the equipment reference category, as this is only relevant for the equipment reference. The equipment reference is a function that allows you to link a piece of equipment to another object, such as a material, a serial number, or a document. The equipment reference category is a classification of equipment references that determines the data that can be maintained for the equipment reference. You can define the equipment reference category in the Customizing for Technical Objects under Equipment Define Equipment Reference Categories . You can activate the change documents for the equipment reference category in the Customizing for Technical Objects under Equipment Define Change Documents for Equipment Reference Categories . References:

• Display of the Action Log, section “Use”
• Equipment Categories, section “Change Documents”
• History-Related Fields for Usage Periods, section “History-Related Fields”
• Equipment Reference Categories, section “Change Documents”

The Report Malfunction app allows the maintenance technician to perform the following steps when reporting a malfunction of a technical object:

• Display the current location of the technical object. The app shows the geographical location of the technical object on a map, if the Geographical Enablement Framework is activated. This helps the technician to locate the technical object and plan the travel route1
• Add a URL to provide further information. The app allows the technician to attach a URL to the malfunction report, such as a link to a video or a website that shows the problem or the solution. This helps the technician to provide additional information and documentation for the malfunction1
• View details of the technical object by navigating to the Asset Viewer. The app allows the technician to access the Asset Viewer app from the malfunction report, where they can view the technical object details, such as the structure, documents, history, and measurements. This helps the technician to gather information about the technical object and its condition1

The Report Malfunction app does not allow the maintenance technician to perform the following steps when reporting a malfunction of a technical object:

• Select and print the maintenance order shop papers. The app does not provide the option to select and print the maintenance order shop papers. The technician can use a different app, such as “Manage Maintenance Orders”, to print the shop papers2
• Input estimated costs for repair malfunction. The app does not provide the option to input estimated costs for repair malfunction. The technician can use a different app, such as “Manage Maintenance Orders”, to enter the planned costs for the maintenance order2

References: 1: Report and Repair Malfunction | SAP Help Portal 2: Manage Maintenance Orders | SAP Help Portal