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SAP C_C4H51_2405 Exam With Confidence Using Practice Dumps

Exam Code:
C_C4H51_2405
Exam Name:
SAP Certified Associate - Implementation Consultant - SAP Service Cloud
Certification:
SAP Certified Associate
Vendor:
SAP
Questions:
80
Last Updated:
Apr 21, 2025
Exam Status:
Stable
SAP C_C4H51_2405

C_C4H51_2405: SAP Certified Associate Exam 2025 Study Guide Pdf and Test Engine

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SAP Certified Associate - Implementation Consultant - SAP Service Cloud Questions and Answers

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Question 1

Which steps are recommended to upload data into SAP Service Cloud through the Data Workbench? Note: There are 2correct answers to this question.

Options:

A.

Download the template.

B.

Map the data fields to the data fields offered in the template.

C.

Schedule an MDRO job.

D.

Delete the header with the field names in the template.

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Question 2

What steps must you take to set up SAP Knowledge Central by NICE as your knowledge base? Note: There are 2correct answers to this question.

Options:

A.

Create a Web service with SAP Knowledge Central by NICE.

B.

Create knowledge base articles in SAP Service Cloud.

C.

Configure the relevantquestionin scoping.

D.

Create a validation rule.

Question 3

Which settings can you control for the email channel setup? Note: There are 3correct answers to this question.

Options:

A.

Ticket type

B.

Channel direction

C.

Notification type

D.

Mashup service

E.

Channel type

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