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Free and Premium Salesforce Health-Cloud-Accredited-Professional Dumps Questions Answers

Salesforce Health Cloud Accredited Professional Exam (WI25) Questions and Answers

Question 1

A customer wants to leverage dependent intervention tasks as part of their care coordination solution using Integrated Care Management.

Which feature should a consultant configure to accomplish this task?

Options:

A.

Intervention Templates

B.

Industry Template Library

C.

Care plan Task Templates

D.

Action Plan Templates

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Question 2

Bloomington Caregivers is looking to migrate from Service Cloud to Health Cloud to take advantage of the prebuilt healthcare features and functionality. Which three prerequisites should Bloomington Caregivers' administrators complete to successfully install the Health Cloud managed package in its org?

Choose 3 answers

Options:

A.

Enable data protection details available in records.

B.

Log a support case to have person accounts enabled.

C.

Enable contacts to relate to multiple accounts.

D.

Enable person accounts from Setup.

E.

Enable Chatter settings from Setup.

Question 3

Bloomington Caregivers is implementing Home Health scheduling with Health Cloud. It must ensure that those who need to schedule the visits have the right permission set license.

Which permission set license should a consultant assign in this scenario?

Options:

A.

Manage Home Health

B.

Healthcare visit Manager

C.

Field Dispatch Scheduler

D.

Execute Health Scheduling

Question 4

Which Health Cloud feature helps ensure compliance with Health Insurance Portability and Accountability Act (HIPAA) regulations?

Options:

A.

Data visualization and analytics

B.

Social media integration

C.

User authentication and access control

D.

Real-time monitoring and alerts

Question 5

Bloomington Caregivers has configured the Provider Network Management add-on license. Some of the users are reporting that they are unable to access some of the new functionality.

Which two permission sets should an administrator ensure are assigned so the users can access Provider Network Management?

Choose 2 answers

Options:

A.

Health cloud Foundation permission set

B.

Health Cloud Utilization Management permission set

C.

Provider Network Management permission set

D.

Health Cloud Standard permission set

Question 6

A provider wants to set up a Contact Center leveraging Health Cloud to enable its patients to set up appointments, get answers to their billing questions, and update their plan information.

Which group of people should a consultant work with to identify pain points and define project requirements?

Options:

A.

(Persona) Care coordinator

(Stakeholder) Salesforce administrator (Stakeholder) Tableau developer

B.

(Persona) Contact Center agent

(Stakeholder) Salesforce administrator (Stakeholder) Integration architect

C.

(Persona) Contact Center agent (Stakeholder) Tableau developer (Stakeholder) MuleSoft developer

D.

(Persona) General physician

(Stakeholder) Salesforce administrator (Stakeholder) Marketing Cloud administrator

Question 7

Bloomington Caregivers is looking to streamline the user experience for its call center agents. On the patient's record, the company wants the ability to:

• Inform agents about changes in information

• View basic details about a patient's insurance

• Have a complete view of all engagement interactions in one place

Which three components from Contact Center for Health Cloud should a consultant use to achieve this?

Choose 3 answers

Options:

A.

Identity Verification

B.

Action Launcher

C.

Timeline

D.

Member Plan FlexCard

E.

Record Alerts

Question 8

Bloomington Caregivers currently has the organization-wide default controlling patient access set to Private. A new respiratory therapist is being added to support a patient at Bloomington Caregivers, and the therapist needs access to the patient's data.

How should an administrator grant access to the respiratory therapist using out-of-the-box Health Cloud features?

Options:

A.

Add the respiratory therapist to the patient's Account Team and default access will be automatically granted.

B.

Add the respiratory therapist to the patient's Care Team and grant Read or Read/Write access as needed.

C.

Add the respiratory therapist to the patient's Account Team and grant Read or Read/Write access as needed.

D.

Add the respiratory therapist to the patient's Care Team and default access will be automatically granted.

Question 9

A provider wants to get a comprehensive view of a patient's prescriptions, including history, to improve health outcomes. Which Health Cloud capability should a consultant leverage to assist the provider?

Options:

A.

Virtual Care

B.

Integrated Care Management

C.

Medication Management

D.

Intelligent Appointment Management

Question 10

A payer needs to connect an electronic health record (EHR) to Health Cloud to display key clinical data to Health Cloud users. The data in the source system is aligned to FHIR R4 standards, but some transformation is anticipated.

Which approach should a consultant use to set up this integration?

Options:

A.

A scheduled batch job that retrieves a file from an SFTP

B.

A "swivel-chair" standard operating procedure document that will be distributed to users

C.

A point-to-point API connection from the EHR to Health Cloud

D.

A middleware integration solution that can handle data transformation if necessary

Question 11

Bloomington Caregivers has created and tested its first care plan template In a sandbox, which Includes problems, goals, and tasks. The company has deployed this template to its final environment using Data Loader.

Which two steps should a consultant recommend, following this deployment, to enable users to successfully leverage this new template?

Choose 2 answers

Options:

A.

Activate the new care Plan template.

B.

Confirm User access to Care Plan objects.

C.

Conduct end-user training on the use of the care plan template.

D.

Activate the problems, goals, and tasks associated with the template.

Question 12

A customer wants to view medication data from Health Cloud leveraging FHIR standards. Which Health Cloud data model should a consultant use?

Options:

A.

Virtual care data model

B.

Clinical data model

C.

Electronic health record (EHR) data model

D.

Integrated Care Management data model

Question 13

A pharma company wants to leverage Provider Search to help patients find nearby infusion clinics. Which Health Cloud tool should a consultant leverage to drive performance and scalability?

Options:

A.

Flow for Industries

B.

Pipeline Analytics

C.

Business Rules Engine

D.

Data Processing Engine

Question 14

Bloomington Caregivers wants to ensure it maintains the privacy of its users' data by enabling data protection details for leads, contacts, and person accounts during the initial Health Cloud install and configuration.

Which entity should the administrator enable within Data Protection and Privacy for Health Cloud to work in this scenario?

Options:

A.

Fields

B.

Objects

C.

Tasks

D.

Records

Question 15

A provider is looking to implement Utilization Management in Health Cloud and submit and track pror authorizations. Which two capabilities should a consultant customize to achieve this?

Choose 2 answers

Options:

A.

Create a new Support Process to match the customer's process steps.

B.

Integrate using MuleSoft Direct for electronic Prior Authorizations (ePA).

C.

Customize the Service Request object.

D.

Create a new UtilizationManagementSettings record in Custom Settings.

Question 16

A consultant is working with an insurance provider to set up prior authorizations in Health Cloud. The provider requires a display of preauthorization outcomes from its external system which manages the end-to-end prior authorization process.

Which solution is appropriate to meet this use case?

Options:

A.

Plan Benefit and Plan Benefit Item

B.

Care Preauth and Care Preauth Item

C.

Service Preauth and Preauth Detail

D.

Care Request and Care Request Item

Question 17

Prior to go-live for Bloomington Caregivers, a consultant loads the future system users into Salesforce.

Which two permission set licenses should the consultant assign to the users to give them access to Health Cloud?

Choose 2 answers

Options:

A.

Heath Cloud permission set license

B.

Health Cloud Standard permission set license

C.

Health Cloud Foundation permission set license

D.

Health Cloud Platform permission set license

Question 18

Bloomington Caregivers needs to use the objects for the Clinical data model as part of its new Health Cloud implementation. Which preference should Bloomington Caregivers' administrator ensure is enabled?

Options:

A.

FHIR-Aligned Data Model org preference

B.

Clinical R4 Model org preference

C.

FHIR-Aligned EHR Data Model org preference

D.

Clinical Data Model org preference

Question 19

When accessing a person account record within Health Cloud, the user must have access to the entire account.

What should a consultant do in this scenario, according to Health Cloud implementation best practice?

Options:

A.

Set Modify All on the Account object at the Profile level.

B.

Set Private for the Contact object.

C.

Set Contacts to Controlled by Parent.

D.

Set the organization-wide default to Public Read Write for the Account object.

Question 20

An administrator for Health Cloud wants to ensure that the files in their full sandbox instance are encrypted.

Which encryption solution supports the encryption of files in this scenario?

Options:

A.

Classic Encryption

B.

Salesforce Shield

C.

Industry Data Security

D.

Salesforce Data Mask

Question 21

While working with a received document using Intelligent Document Automation, which three capabilities should a consultant leverage with Health Cloud out-of-the-box?

Choose 3 answers

Options:

A.

Record Type Association

B.

Document Rotation

C.

Automated Document Checklist Item Creation

D.

eFax Connection

E.

Barcode Scanning

Question 22

An external provider wants to get a patient's allergy information from Bloomington Caregivers' Health Cloud system. Which Health Cloud API should a consultant recommend?

Options:

A.

AlIergyMedication API

B.

Clinical Summary Healthcare API

C.

Interoperability API

D.

Patient Healthcare API

Question 23

A hospital system wants to track patient relationships to its cardiologist, primary care physician, and oncologist. Which object should a consultant recommend to implement?

Options:

A.

Patient Provider Relationship

B.

Affiliation Relationship

C.

Healthcare Practitioner Facility

D.

Contact-Contact Relationship

Question 24

A MedTech customer is looking to track surgical case visits for reps to sell their products, leveraging Intelligent Sales.

Which object should a consultant configure to track this visit type?

Options:

A.

Location

B.

Work Type

C.

Visit

D.

Action Plan

Question 25

A payer needs to enable its agents to answer questions from members regarding their benefits coverage. The payer has already set up the required objects to be populated with the necessary information through an integration.

Which Health Cloud should a consultant recommend for the record page?

Options:

A.

Eligibility Validation

B.

Benefits Coverage

C.

Coverage Confirmation

D.

Benefits Verification

Question 26

Which industry data standard should a consultant consider when designing interoperability with electronic health record (EHR) sources with Health Cloud?

Options:

A.

Clinical Data Acquisition

B.

Personal Health Record (PHR)

C.

HL7 v1 Messaging

D.

FHIR R4

Question 27

Bloomington Caregivers has more than 1 million patients and each patient has an average of 10 claims a year, which are maintained in an external claims system. Management would like their agents to view all the claims of patients in Salesforce on demand when they open the patient's record.

What should a consultant recommend as the appropriate integration pattern to achieve this?

Options:

A.

Add a nightly job to fetch all the claims from the external system and store them In Salesforce.

B.

Use an Enterprise Service Bus (ESB) to load all the claims data from the external system into Salesforce.

C.

Make a callout on demand to the external system and store the claims data against the patient record.

D.

Configure the claims system as an external data source and leverage external objects with the claims data.