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Salesforce Field-Service-Consultant Exam With Confidence Using Practice Dumps

Exam Code:
Field-Service-Consultant
Exam Name:
Salesforce Certified Field Service Consultant (SU24)
Vendor:
Questions:
163
Last Updated:
Feb 18, 2025
Exam Status:
Stable
Salesforce Field-Service-Consultant

Field-Service-Consultant: Field Service Lightning program Exam 2025 Study Guide Pdf and Test Engine

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Salesforce Certified Field Service Consultant (SU24) Questions and Answers

Question 1

Universal Containers sells widgets with multiple components. Based on a problem reported by a customer, one or more of the components need to be replaced.

What should a Consultant recommend to accurately record the required work?

Options:

A.

Work Orders with Service Appointments

B.

Work Orders with Work Order Line Items

C.

Service Appointments and Service Appointment Line Items

D.

Work Orders with Products Consumed

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Question 2

Universal Containers (UC) wants to deploy Knowledge to its field team,

How should UC ensure its Technicians can access Knowledge Articles offline?

Options:

A.

Use Work Types to assign associated Articles to Work Orders.

B.

Write a workflow that associates Articles to Work Orders based on a pickiist on the jork Order.

C.

Use the Salesforce mobile app with deep linking to the Salesforce Field Service mobile app.

D.

Create a custom mobile app that syncs articles based on Service Appointment assignments

Question 3

A Dispatcher needs to reduce the backlog of Service Appointments in different territories and focus on individual customer service preferences.

Which Scheduling Policy should the Dispatcher use?

Options:

A.

Emergency

B.

High Intensity

C.

Soft Boundaries

D.

Customer First