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Field-Service-Consultant Exam Dumps : Salesforce Certified Field Service Consultant (SP25)

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Salesforce Certified Field Service Consultant (SP25) Questions and Answers

Question 1

AW Computing technicians use the field service mobile application exclusively since theyare always in the field. Due to frequent schedule changes, the technician should only see one job at a time on the app.

How should the field service administrator ensure this requirement is met?

Options:

A.

Instruct the dispatcher to only dispatch one work order toeach technician at a time.

B.

Set Send Appointment Notifications on Dispatch in the mobile settings to one.

C.

Enable drip feed to dispatch one service appointment per technician at a time.

D.

Set up auto dispatch to dispatch one work order for each technician at a time

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Question 2

Universal Containers performs multi-staged jobs, where the second job can only begin after completion of the first job. How should aConsultant recommend implementing this process?

Options:

A.

Create two Service Appointments, set the Related Service Appointment and Time Dependency.

B.

Create one Service Appointment with the total duration of the two jobs and assign two Resources.

C.

Create two Service Appointments and schedule them to the same Resource.

D.

Create one Service Appointment and schedule it to two different Resources.

Question 3

Universal containers plans to deploy field service lightning to 100 external

contractors. There are 75 contractors who need access to work

Orders assets mobile app, and chatter. the remaining 25 contractors are paid a

commission on sales of containers and need to schedule resources.

Which license types and quantities should the consultant recommend?

Options:

A.

100 contractors100 contractors

B.

25 contractors75 contractors25 contractors

C.

25 contractors100 contractors