Field-Service-Consultant Exam Dumps : Salesforce Certified Field Service Consultant (FS-Con-101)

An Entitlement Process must be applied to both Cases and Work Orders.

Milestones for Work Orders can be configured in Setup.

Milestones for Work Orders can be set up from the metadata API.

A new Entitlement Process requires selecting a single Entitlement Process Type.

A single Milestone can be added to both Case and Work Order Entitlement Processes.

Create a Shipment and a Productrequest line item.

Create a Product Consumed and a Produc request line item.

Create a Product Request and a Product request line item.

Create a Work Order Line Item and a Product request line item.

Include the Match Territory WorkRule in the Scheduling Policy.

Include the Resource Availability Work Rule in the Scheduling Policy.

Mark the Service Territory's Resources as Required on the Service Appointments.

Ensure the Resource's Address is in the same Territory as the Service Appointments.