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Field-Service-Consultant Exam Dumps : Salesforce Certified Field Service Consultant (FS-Con-101)

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Salesforce Certified Field Service Consultant (FS-Con-101) Questions and Answers

Question 1

Which Work Rule shoulda Salesforce Field Service Consultant use to assign Service Resources based on

related object records?

Options:

A.

Resource Availability

B.

Extended Match

C.

Required Resource

D.

Match Field

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Question 2

Universal Containers has dispatchers who can set up new territories, define new schedule policies, and control settings on the Gantt chart.

In addition to Field Service Lightning Dispatcher Permissions and the Field Service Lightning Dispatcher License, which permissions should a Consultant assign to the dispatchers?

Options:

A.

Field Service Lightning Mobile License

B.

Field Service Lightning Admin Permissions

C.

Field Service Lightning Scheduling License

D.

Field Service Lightning Standard Permissions

Question 3

UniversalContainers (UC) wants to deploy Knowledge to its field team,

How should UC ensure its Technicians can access Knowledge Articles offline?

Options:

A.

Use Work Types to assign associated Articles to Work Orders.

B.

Write a workflow that associates Articles to Work Orders based on a pickiist on the jork Order.

C.

Use the Salesforce mobile app with deep linking to the Salesforce Field Service mobile app.

D.

Create a custom mobile app that syncs articles based on Service Appointment assignments