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Field-Service-Consultant Exam Dumps : Salesforce Certified Field Service Consultant (FS-Con-101)

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Salesforce Certified Field Service Consultant (FS-Con-101) Questions and Answers

Question 1

Which two objects are required when configuring an optimization job? Choose 2? answers

Options:

A.

Service Territory

B.

Scheduling Policy

C.

Work Type

D.

Polygons

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Question 2

Universal Containers wants to ensure that Service Appointments are dispatched to Resources from the same Service Territory only.

How can this be configured?

Options:

A.

Include the Match Territory WorkRule in the Scheduling Policy.

B.

Include the Resource Availability Work Rule in the Scheduling Policy.

C.

Mark the Service Territory's Resources as Required on the Service Appointments.

D.

Ensure the Resource's Address is in the same Territory as the Service Appointments.

Question 3

Ursa Major Solar (UMS) has implemented Field Service using a private record access model. UMS has also set work types to automatically generate Service Appointments.

Which two sharing options are available for these Service Appointments?

Choose 2 answers

Options:

A.

A Service Appointment can be shared by clicking Sharing on the record.

B.

The Service Appointment's parent record can be shared with the assigned resource.

C.

Auto-generated scheduled Service Appointments will be shared with resources.

D.

Make the dispatcher the assigned resource on the Service Appointments.