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Field-Service-Consultant Exam Dumps : Salesforce Certified Field Service Consultant (FS-Con-101)

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Salesforce Certified Field Service Consultant (FS-Con-101) Questions and Answers

Question 1

Universal Containers outsources 100 hours of weekly maintenance to an external Contractor. Jobs are assigned to a Contractor Manager instead of individual external technicians. The Contractor Manager is incharge of updating Service Appointments and Work Orders upon completion.

How should a Consultant implement the requirement?

Options:

A.

Create the individual Technicians as Service Crew Members.

B.

Set the individual Technicians as Capacity-Based Service Resources.

C.

Set the Contractor Manager as a Capacity-Based Service Resource.

D.

Create the Contractor Manager as a Crew Service Resource.

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Question 2

Universal Containers has dispatchers who can set up new territories, define new schedule policies, and control settings on the Gantt chart.

In addition to Field Service Lightning Dispatcher Permissions and the Field Service Lightning Dispatcher License, which permissions should a Consultant assign to the dispatchers?

Options:

A.

Field Service Lightning Mobile License

B.

Field Service Lightning Admin Permissions

C.

Field Service Lightning Scheduling License

D.

Field Service Lightning Standard Permissions

Question 3

Universal Containers Technicians frequently need to request more parts from another inventory location when

stock runs low.

How can Universal Container Technicians achieve this for each product requested?

Options:

A.

Create a Shipment and a Productrequest line item.

B.

Create a Product Consumed and a Produc request line item.

C.

Create a Product Request and a Product request line item.

D.

Create a Work Order Line Item and a Product request line item.