Salesforce Related Exams
Field-Service-Consultant Exam
Which object can be used to share Service Appointments with Service Resources in Salesforce Field Service?
Universal Containers (UC) has enabled Salesforce Field
Service and installed the managed package. UC wants to
ensure that Technicians can update their own
appointments’ status using the Dispatcher console Gantt
chart.
Which steps should theConsultant take to meet these
requirements?
Universal Containers outsources 100 hours of weekly maintenance to an external Contractor. Jobs are assigned to a Contractor Manager instead of individual external technicians. The Contractor Manager is incharge of updating Service Appointments and Work Orders upon completion.
How should a Consultant implement the requirement?