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Field-Service-Consultant Exam Dumps : Salesforce Certified Field Service Consultant (FS-Con-101)

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Salesforce Certified Field Service Consultant (FS-Con-101) Questions and Answers

Question 1

Northern Trail Outfitters (NTO) wants to automatically dispatch a Technician’s next two Service Appointments after the Technician completes their current Service Appointment. NTO wants to be consistent across all of the Service Territories and control thenumber of Service Appointments that are pushed to the Technician.

What automated processing should the Consultant configure upon Work Order completion to dispatch the next two Appointments?

Options:

A.

Build a Workflow Rule.

B.

Create an Apex Trigger.

C.

Enable Drip feed Dispatch.

D.

Configure an Auto Dispatch Scheduled Job.

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Question 2

Ursa Major Solar (UMS) has implemented Field Service using a private record access model. UMS has also set work types to automatically generate Service Appointments.

Which two sharing options are available for these Service Appointments?

Choose 2 answers

Options:

A.

A Service Appointment can be shared by clicking Sharing on the record.

B.

The Service Appointment's parent record can be shared with the assigned resource.

C.

Auto-generated scheduled Service Appointments will be shared with resources.

D.

Make the dispatcher the assigned resource on the Service Appointments.

Question 3

Universal containers plans to deploy field service lightning to 100 external

contractors. There are 75 contractors who need access to work

Orders assets mobile app, and chatter. the remaining 25 contractors are paid a

commission on sales of containers and need to schedule resources.

Which license types and quantities should the consultant recommend?

Options:

A.

100 contractors100 contractors

B.

25 contractors75 contractors25 contractors

C.

25 contractors100 contractors