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Field-Service-Consultant Exam Dumps : Salesforce Certified Field Service Consultant (FS-Con-101)

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Salesforce Certified Field Service Consultant (FS-Con-101) Questions and Answers

Question 1

AW Computing technicians use the field service mobile application exclusively since theyare always in the field. Due to frequent schedule changes, the technician should only see one job at a time on the app.

How should the field service administrator ensure this requirement is met?

Options:

A.

Instruct the dispatcher to only dispatch one work order toeach technician at a time.

B.

Set Send Appointment Notifications on Dispatch in the mobile settings to one.

C.

Enable drip feed to dispatch one service appointment per technician at a time.

D.

Set up auto dispatch to dispatch one work order for each technician at a time

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Question 2

Which two objects are required when configuring an optimization job? Choose 2? answers

Options:

A.

Service Territory

B.

Scheduling Policy

C.

Work Type

D.

Polygons

Question 3

Universal Containers wants to track when Technicians need to visit a customer site multiple times to resolve an issue.

How should a Consultant configure this using a single Work Order'

Options:

A.

Create a new Service Appointment for each site visit.

B.

Create a new Child Work Order for each site visit.

C.

Create a new Product Consumed for each site visit.

D.

Create a new Work Order Line Item for each site visit.