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Field-Service-Consultant Exam Dumps : Salesforce Certified Field Service Consultant (FS-Con-101)

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Salesforce Certified Field Service Consultant (FS-Con-101) Questions and Answers

Question 1

Universal Containers (UC) schedules jobs that require multiple steps when on-site. UC wants to add a new status to theexisting status flow.

Which two configurations should the Consultant set up to meet this requirement?

Choose ? answers

Options:

A.

Add the Status Transitions to the Technicians’ Profile.

B.

Add new Status to the Service Appointment.

C.

Add new status to Status Transitions.

D.

Add new Status to the Case.

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Question 2

universal container UC want to track the asset lifecycle when equipment has

been snapped out

What should a consultant recommend to meet this requirement?

Options:

A.

Add the field history tracking related list to the assets page and configure the assetrelationships object

B.

Add the related asset related list to the asset page and configure the product requestobject

C.

Add the related asset related list to the asset page and configure the assetrelationships object

D.

Add the field history tracking related list to the asset page and configure the productrequest object

Question 3

Universal Containers (UC) has enabled Salesforce Field

Service and installed the managed package. UC wants to

ensure that Technicians can update their own

appointments’ status using the Dispatcher console Gantt

chart.

Which steps should theConsultant take to meet these

requirements?

Options:

A.

Create Permission Sets and assign the Salesforce Field Service Scheduling and Mobile Permission Sets to the Resource profile.

B.

Create Permission Sets and assign the Salesforce Field Service Admin PermissionSet to Service Resources.

C.

Create Permission Sets and assign the Salesforce Field Service Mobile Permission Set to Service Resources.

D.

Create Permission Sets and assign the Salesforce Field Service Resource Permission Set and Scheduling license to each Technician.