Salesforce Related Exams
Field-Service-Consultant Exam
Universal Containers (UC) has enabled Salesforce Field
Service and installed the managed package. UC wants to
ensure that Technicians can update their own
appointments’ status using the Dispatcher console Gantt
chart.
Which steps should theConsultant take to meet these
requirements?
Ursa Major Solar tracks installed products using the Salesforce Asset object. Each individual solar panel is treated separately. To save money on service calls, many times customers will wait to have a technician come onsite until there are multiple panels that need servicing.
How should the callout for multiple panels be treated in Salesforce?
Universal Containers requires trained inspectors to make three site visits per year to inspect
containers at customer sites. These visits must be created 14 days before the next suggested
inspection date.
What are two ways 3 Consultant can configure Maintenance Plans to meet the requirement?
Choose 2 answers