Salesforce Field-Service-Consultant Practice Exam Dumps 2025

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Salesforce Certified Field Service Consultant (FS-Con-101) Questions and Answers

Question 1

Universal Containers plans to implement Crew Management to better support its clients. Which area does the Consultant need to consider as part of the recommendation?

Options:

A serviceresource can only be a member of a single Crew.

Capacity-based scheduling is supported for Service Crews.

The Preferred Resource service objective is ignored for active Crew Members.

Salesforce Field Service considers the Recommended Crew Size when assigning appointments.

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Question 2

Universal Containers (UC) schedules jobs that require multiple steps when on-site. UC wants to add a new status to theexisting status flow.

Which two configurations should the Consultant set up to meet this requirement?

Choose ? answers

Options:

Add the Status Transitions to the Technicians’ Profile.

Add new Status to the Service Appointment.

Add new status to Status Transitions.

Add new Status to the Case.

Question 3

A Dispatcher needs to reduce the backlog of Service Appointments in different territories and focus on individual customer service preferences.

Which Scheduling Policy should the Dispatcher use?

Options:

Emergency

High Intensity

Soft Boundaries

Customer First

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Field-Service-Consultant Exam Dumps : Salesforce Certified Field Service Consultant (FS-Con-101)

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