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Field-Service-Consultant Exam Dumps : Salesforce Certified Field Service Consultant (FS-Con-101)

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Salesforce Certified Field Service Consultant (FS-Con-101) Questions and Answers

Question 1

A consultant has implemented user territories at Northern Trail Outfitters (NTO) in a private sharing model. A new Midwest Service Territory has been created.

Which two actions should NTO take to givethe dispatcher access to all relevant Midwest records? Choose 2 answers

Options:

A.

Create a new user territory associated with the Service Territory and dispatcher.

B.

Configure and run the User Territory Sharing Job in Field Service Settings.

C.

Assign a new user territory and add each of the assigned service resources.

D.

Add the resources assigned to the Service Territory's Member related list.

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Question 2

Universal Containers has customers who have previously negotiated pricing on some products.

Which Price Book structure should a Consultant recommend when considering the implications of pricing on Work Orders?

Options:

A.

Create customer-specific Price Books and add all products as Price Book Entries.

B.

Utilize a custom Global Price Book and add price-negotiated products as Price Book Entries.

C.

Create customer-specific Price Books and add only price-negotiated products as Price Book Entries.

D.

Utilize a custom Global Price Book and add all products as Price Book Entries.

Question 3

Universal Containers wants to identify which resources need more or fewer appointments.

Which Gantt chart filter option should a Consultant recommend to provide this information?

Options:

A.

Select Date Resolution on the Hours Tab.

B.

Select Travel Time and Breaksas skills on the Skills Tab.

C.

Select Hours, Absences and Overtime on the Utilization Tab.

D.

Select Sort by Average Utilization on the Resources Tab.