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Field-Service-Consultant Exam Dumps : Salesforce Certified Field Service Consultant (FS-Con-101)

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Salesforce Certified Field Service Consultant (FS-Con-101) Questions and Answers

Question 1

Ursa Major Solar (UMS) has implemented Field Service using a private record access model. UMS has also set work types to automatically generate Service Appointments.

Which two sharing options are available for these Service Appointments?

Choose 2 answers

Options:

A.

A Service Appointment can be shared by clicking Sharing on the record.

B.

The Service Appointment's parent record can be shared with the assigned resource.

C.

Auto-generated scheduled Service Appointments will be shared with resources.

D.

Make the dispatcher the assigned resource on the Service Appointments.

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Question 2

Universal Containers Technicians frequently need to request more parts from another inventorylocation when stock runs low.

How can Universal Container Technicians achieve this for each product requested?

Options:

A.

Create a Shipment and a Product request line item.

B.

Create a Product Consumed and a Produc request line item.

C.

Create a Product Request and a Product request line item.

D.

Create a Work Order Line Item and a Product request line item.

Question 3

Universal Containers wants to standardize creation of Work Orders. Historically, Work Orders have been set up with the incorrect skills and estimated time to completion.

What should a Consultant utilize to meet this requirement

Options:

A.

Entitlement Templates

B.

Entitlements

C.

Work Types

D.

Work Order Record Types