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Salesforce CRT-271 Exam With Confidence Using Practice Dumps

Exam Code:
CRT-271
Exam Name:
Certification Preparation For Community Cloud Consultants (WI25)
Certification:
Vendor:
Questions:
285
Last Updated:
Feb 18, 2025
Exam Status:
Stable
Salesforce CRT-271

CRT-271: Community Cloud Exam 2025 Study Guide Pdf and Test Engine

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Certification Preparation For Community Cloud Consultants (WI25) Questions and Answers

Question 1

Northern Trail Outfitters needs to provide support to all customers in their Customer Community, including customers who have NOT logged in. Currently, customers can only view Knowledge articles if they are logged in.

What should the Salesforce Admin do to make sure that Knowledge articles are visible to unauthenticated users?

Options:

A.

Modify the customer profile to include all Knowledge articles types and fields to help customers view articles without login.

B.

Make the article detail page available for unauthenticated access to help customers view articles without login.

C.

Update the channel for all Knowledge articles to include Public as a channel to help customers view articles without login.

D.

Create custom Community pages with components for Knowledge articles and make them available for guest user profiles.

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Question 2

Universal Containers houses their order information in their legacy backend systems. Customers need to see their orders from the back office in their customer-facing Community.

- The existing Salesforce Org (which hosts the Community) has integration with the backend legacy system using Salesforce Connect.

- Customer users only need to see their orders in the Community.

- Orders are currently public read-only.

- Customer users need to access fields that are already part of the existing integration.

What two things should the Salesforce Admin do to meet these requirements?

Choose 2 answers

Options:

A.

Leverage existing integration with the legacy System.

B.

Create a new integration with the Legacy System for customer users.

C.

Update the customer user Profile and give them the "View all" permission on the integration object.

D.

Set the External Users' Organization-Wide Defaults to Private for external objects.

Question 3

A Salesforce Admin at universal Containers notices that a large number of unauthenticated users are accessing Community pages. Their org is on the Salesforce Enterprise Edition. What is the average number of monthly page views allowed?

Options:

A.

300,000

B.

500,000

C.

1,000,000

D.

100,000