You are configuring an application to process travel reservations. The reservation case creates childcases for each booking component: flight, hotel stay, and vehicle rental.How do you update the total cost of the reservation as users update each child case?
Consider the following scenario:
A customer files a fraud complaint. The complaint is investigated by a customer service agent.
* The customer service agent may request additional information from the customer.
* The merchant is notified and given 15 days to dispute the fraud claim.
* If the fraud claim is approved, an affidavit is sent to the customer and a refund is posted totheiraccount. How do you name the step where the agent investigates the claim for fraud?
A business architect has developed a new process for a case type. To verify that the UI elements collect the expected result, you want to test the process and the fields.
Which two configurations, when used together, allow you to record a set of interactions and save the test result to verify process functionality? (Choose two.)
When applying for a credit limit increase, customers with standard credit cards must provide information in an Employment Information process. Requests from customers with Platinum credit cards automatically skip this process.
What task do you perform to implement this requirement?