Slack Slack-Certified-Admin Online Access

Slack Certified Admin Exam Questions and Answers

Question 5

Asher manages a global workplace and facilities team. Currently, his team receives all global requests in a channel called #help-workplace. Because the channel now receives hundreds of requests per day, the support team asks Asher if they can create regional channels to make triaging requests more manageable.

How should Asher respond to this request?

Options:

Allow each region to create new channels and name them after famous landmarks in their region, then assign regional team members to monitor each channel.

Create a private channel for the global workplace team to triage requests from #help-workplace into the appropriate regions.

Create new regional channels and name them using the #help-workplace-region format, then assign regional team members to monitor each channel.

Continue to use one centralized channel to minimize confusion for channel members on where workplace requests should be submitted, but require that members start posts with the name of the region where they're requesting assistance.

Question 6

A few months ago, a team of developers at Blue Inc identified a new issue during testing and created a public channel called #bug-cricket to communicate about the issue. After some casual conversation back and forth in the channel, the team discovered that a problem with the old architecture caused this bug.

They may need to reference the history in the future.

Of note, there has not been any new activity in #bug-cricket for months, and the bug case has been closed. What should the team do with #bug-cricket?

Options:

Convert the channel to private, and then archive it; members of the channel will retain access to the files.

Archive the public channel; anyone can still browse the conversation history in Slack, and messages will appear in search results.

Delete the channel; messages from a deleted channel are still available via search.

Remove all members from the channel, and then archive it; this way, members can find messages via search but will not be able to browse the channel history itself.

Question 7

Paul leads an accounting team and is implementing a new expense reporting system.

He wants to update employees on the status of the system’s rollout to different offices. He also wants to post links to help articles and online trainings that the team can use as resources. However, he wants to maintain control over the flow of information for these updates and would like to minimize off-topic discussion.

Which of the following would help him achieve his goal?

Options:

Create a new public workspace called "Expenses" with access granted to all employees.

Create a private channel called #expense-system-updates with all employees added.

Create a new invite-only workspace called "Expenses."

Create a public announce-only channel for the expense system.

Question 8

Bella is a Workspace Admin at a company with 3,500 employees. She is receiving complaints from her colleagues that "Slack is too noisy". Her team is bothered by frequent use of @here and @channel in public channels. She has never evaluated or changed the default settings, so she wants to change how those notifications work in her workspace.

How can Bella change her workspace’s messaging restrictions to minimize disruption?

Options:

DM each user who uses the @here and @channel mentions and ask them not to do this in large channels.

Set @here and @channel to be used only in private channels, where membership is more limited.

Restrict @here and @channel usage to Owners and Admins only.

Restrict public channel posting to just Owners and Admins.

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Slack Slack-Certified-Admin Online Access

Slack Certified Admin Exam Questions and Answers

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