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Slack-Certified-Admin Exam Dumps : Slack Certified Admin Exam

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Slack Certified Admin Exam Questions and Answers

Question 1

Asher manages a global workplace and facilities team. Currently, his team receives all global requests in a channel called #help-workplace. Because the channel now receives hundreds of requests per day, the support team asks Asher if they can create regional channels to make triaging requests more manageable.

How should Asher respond to this request?

Options:

A.

Allow each region to create new channels and name them after famous landmarks in their region, then assign regional team members to monitor each channel.

B.

Create a private channel for the global workplace team to triage requests from #help-workplace into the appropriate regions.

C.

Create new regional channels and name them using the #help-workplace-region format, then assign regional team members to monitor each channel.

D.

Continue to use one centralized channel to minimize confusion for channel members on where workplace requests should be submitted, but require that members start posts with the name of the region where they're requesting assistance.

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Question 2

Paul leads an accounting team and is implementing a new expense reporting system.

He wants to update employees on the status of the system’s rollout to different offices. He also wants to post links to help articles and online trainings that the team can use as resources. However, he wants to maintain control over the flow of information for these updates and would like to minimize off-topic discussion.

Which of the following would help him achieve his goal?

Options:

A.

Create a new public workspace called "Expenses" with access granted to all employees.

B.

Create a private channel called #expense-system-updates with all employees added.

C.

Create a new invite-only workspace called "Expenses."

D.

Create a public announce-only channel for the expense system.

Question 3

Andrew is a Workspace Owner and head of HR for a government agency in Munich, Germany. As the head of HR, he manages all aspects of human resources in order to create an engaged workforce and resilient organization.

The HR teams use a variety of technologies, and leadership is implementing a new integrated tool to improve collaboration and productivity. While the tool has many benefits, the adoption rate has been slow due to a lack of internal awareness.

Andrew wants to convince leadership that he needs internal Slack advocates who can lead and support co- workers through the transition. He has a few people in mind who he would nominate as Champions.

Which options appropriately describe Champions? (Choose all that apply.)

Options:

A.

They are Slack Administrators, so they have the correct permissions to help the company manage change.

B.

They actively communicate and promote transparency to reinforce the purpose and value of the tool.

C.

They model best practices, and they can rally the team toward common goals.

D.

They identify and implement key use cases for the tool and modify them over time to improve the team’s workflows.