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Slack-Certified-Admin Exam Dumps : Slack Certified Admin Exam

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Slack Certified Admin Exam Questions and Answers

Question 1

In Large Inc’s Enterprise Grid design, each business unit has its own workspace, and everyone is also a member of the Global workspace. The Sales team at Large Inc are slow adopters of Slack and have been using email instead of Slack to communicate with peers.

Which of these strategies should the Sales team AVOID using to connect cross-functionally more effectively with Slack?

Options:

A.

Move their channels into the Global workspace and convert the default channels to private, to ease the Sales team’s fears about privacy.

B.

Create an org-wide #sales-wins channel so that account representatives can share updates on new customers and celebrate big deals.

C.

Create a #customer-feedback channel for Sales to convey customer concerns to the Product and Engineering teams.

D.

Create an org-wide #help-sales channel where cross-functional partners can turn to Sales with QUESTION NO:s and requests for help.

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Question 2

Andrew is a Workspace Owner and head of HR for a government agency in Munich, Germany. As the head of HR, he manages all aspects of human resources in order to create an engaged workforce and resilient organization.

The HR teams use a variety of technologies, and leadership is implementing a new integrated tool to improve collaboration and productivity. While the tool has many benefits, the adoption rate has been slow due to a lack of internal awareness.

Andrew wants to convince leadership that he needs internal Slack advocates who can lead and support co- workers through the transition. He has a few people in mind who he would nominate as Champions.

Which options appropriately describe Champions? (Choose all that apply.)

Options:

A.

They are Slack Administrators, so they have the correct permissions to help the company manage change.

B.

They actively communicate and promote transparency to reinforce the purpose and value of the tool.

C.

They model best practices, and they can rally the team toward common goals.

D.

They identify and implement key use cases for the tool and modify them over time to improve the team’s workflows.

Question 3

Britt is a Workspace Admin who created a public channel called #bread-buds for co-workers who enjoy bread- making.

The company has had new team members join, and the conversation has become more general about all types of carbohydrates. Britt decides it's time to expand the channel. Rather than rename it, Britt creates a new channel #carbohydrate-chats to be inclusive and start fresh with activity. At the same time, Britt want to keep #bread-buds so the team can reference baking instructions that have been gathered over the past few years, but she doesn't want anyone posting in it.

What should Britt do?

Options:

A.

Convert #bread-buds to private, archive it, and direct everyone to #carbohydrate-chats.

B.

Delete #bread-buds, reference its messages as needed, and direct everyone to #carbohydrate-chats.

C.

Remove all members from #bread-buds, and invite them to #carbohydrate-chats.

D.

Post a message in #bread-buds redirecting everyone to #carbohydrate-chats, and archive #bread-buds.