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Slack-Certified-Admin Exam Dumps : Slack Certified Admin Exam

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Slack Certified Admin Exam Questions and Answers

Question 1

Jose works at Globex and is a Slack administrator and Champion.

He receives several Slack direct messages per day from employees looking for more information on a range of topics, such as how to connect apps to their Slack workspace and where to find training materials.

Jose wants to encourage Slack best practices among employees. Which course of action should Jose take in this situation?

Options:

A.

Ask the employees to search-first for the answer to their QUESTION NO:s, and if they are still unable to find the answer, post their own QUESTION NO:s in a public #help channel, where Jose and his team will respond in thread.

B.

Ask the employees to post their own QUESTION NO:s in a public #help channel, where Jose and his team will respond in thread.

C.

Post their QUESTION NO:s on their behalf in a public #help channel and respond in thread.

D.

Respond to each employee via direct message with the answer to their QUESTION NO:s.

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Question 2

Large Inc is launching Enterprise Grid. They have decided to create a workspace for each line of business, and one workspace for social channels. Members are assigned to two workspaces, but are allowed to join other workspaces if they want to.

What is the main benefit of this Grid design?

Options:

A.

Workspace Administration efforts can be distributed to representatives from each line of business who know the needs of their business unit best.

B.

Members experience less context switching when they are given the chance to access several workspaces.

C.

There is no added benefit to this Grid design because the Workspace Admin and member experience is the same regardless of how many workspaces you create.

D.

Workspace Administration is centralized and therefore presents less of an opportunity for breaches in org- wide policy and process decisions.

Question 3

Asher manages a global workplace and facilities team. Currently, his team receives all global requests in a channel called #help-workplace. Because the channel now receives hundreds of requests per day, the support team asks Asher if they can create regional channels to make triaging requests more manageable.

How should Asher respond to this request?

Options:

A.

Allow each region to create new channels and name them after famous landmarks in their region, then assign regional team members to monitor each channel.

B.

Create a private channel for the global workplace team to triage requests from #help-workplace into the appropriate regions.

C.

Create new regional channels and name them using the #help-workplace-region format, then assign regional team members to monitor each channel.

D.

Continue to use one centralized channel to minimize confusion for channel members on where workplace requests should be submitted, but require that members start posts with the name of the region where they're requesting assistance.