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SAP Certified Application Associate C_FSM_2211 Exam Dumps

Page: 7 / 9
Total 124 questions
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SAP Certified Application Associate - SAP Field Service Management Questions and Answers

Question 25

What is one of the main use cases for a Smartform?

Options:

A.

Generate a list of service team availability.

B.

Capture customer feedback.

C.

Provide a script for service execution

D.

Provide smart progress feedback to the dispatcher.

Question 26

Which object corresponds to service call in C4C? Choose the correct answer.

Options:

A.

Sales Order

B.

Ticket

C.

Ibase

D.

Service Request

Question 27

Which actions can you use in a Business Rule configuration? Note: There are 3 correct answers to this question.

Options:

A.

Delete Report

B.

Create Requirement

C.

Build Query

D.

Delete Object

E.

Create Object

Question 28

For which of the following steps in the service call lifecycle is the dispatcher typically responsible? Note: There are 2 correct answers to this question.

Options:

A.

Perform the activity checkout.

B.

Set the service call to Finished.

C.

Set the service call to Technically Completed.

D.

Release the assignment.

Page: 7 / 9
Total 124 questions
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