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Pearson C_C4H225_12 New Attempt

Page: 2 / 3
Total 80 questions

SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation Questions and Answers

Question 5

Sarah left a product in her cart on your website. You’d like to build an automated customer journey so that she completes her purchase. Which trigger option from the list below do you need to use in your Interactions program?

Options:

A.

Web Extend event

B.

Wishlist event

C.

Product catalog update

D.

Mobile event

Question 6

You receive a call from the marketing team saying they need to make a decision about a campaign to collect new contacts with an SAP Emarsys Customer Engagement form. Is it possible to check the number of new contacts who signed up via an active SAP Emarsys Customer Engagement registration form?

Options:

A.

Yes, under Management > Forms Settings.

B.

Yes, under Analytics > Registrations > Per Contact Source.

C.

No, the Registrations report is not shown in real time.

D.

Yes, under the Shopify Customer Registration event in a Tactic.

Question 7

You want to create a segment of low spenders for a lifecycle program. Where can you see a visual breakdown of buyer status and create the segment?

Options:

A.

Analytics > Customer Lifecycle

B.

Analytics > Revenue Analytics

C.

Contacts > Combined Segments

D.

Management > Smart Insight Settings

Question 8

You are setting up a new API call to add a new contact that has opted in, and you want to ensure the system opt-in field is set correctly. What value must you use?

Options:

A.

"31" : "True"

B.

"1" : "1"

C.

"1" : "True"

D.

"31" : "1"

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Total 80 questions