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C_C4H225_12 Exam Dumps : SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation

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SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation Questions and Answers

Question 1

Sarah left a product in her cart on your website. You’d like to build an automated customer journey so that she completes her purchase. Which trigger option from the list below do you need to use in your Interactions program?

Options:

A.

Web Extend event

B.

Wishlist event

C.

Product catalog update

D.

Mobile event

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Question 2

Which statement correctly describes the data flow of web recommendations?

Options:

A.

Recommendations are requested from SAP Emarsys Customer Engagement servers and are then displayed on the client website.

B.

Recommendations are displayed on SAP Emarsys Customer Engagement servers using a PHP module.

C.

Recommendations are requested from the end user’s email server by the JavaScript API then the returned recommendations are displayed by the same API.

D.

Recommendations are requested from the end user’s browser by the JavaScript API then the returned recommendations are displayed by the same API.

Question 3

You want to create a segment of low spenders for a lifecycle program. Where can you see a visual breakdown of buyer status and create the segment?

Options:

A.

Analytics > Customer Lifecycle

B.

Analytics > Revenue Analytics

C.

Contacts > Combined Segments

D.

Management > Smart Insight Settings