A business has a proprietary Order Management System (QMS) that creates orders from Its website and fulfills the orders. When the order Is created in the OMS, an integration also creates an order record In Salesforce and relates It to the contact as identified by the email on the order. As the order goes through different stages in the OMS, the integration also updates it in Salesforce.
The business notices that each update from the OMS creates a new order record in Salesforce.
Which two actions should prevent the duplicate order records from being created in Salesforce?
What are two benefits of using External IDs? Choose 2 answers
A credit card company needs to implement the functionality for a service agent to process damaged or stolen credit cards. When the customers call in, the service agent must gather many pieces of information. A developer is tasked to implement this functionality.
What should the developer use to satisfy this requirement in the most efficient manner?
A developer needs to allow users to complete a form on an Account record that will create record for a custom object.
The form needs to display different fields depending on the user’s job role. The functionality should only be available to a small group of users.
Which three things should the developer do to satisfy these requirements?
Choose 3 answers
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