PDI Exam Dumps : Salesforce Certified Platform Developer 1 (WI25)

A Flow with an Assignment element is the best declarative solution to assign cases based on criteria such as Case Origin. It can automatically evaluate the value of the Case Origin and assign the support representative.

Why not other options?

A: Using a trigger is a programmatic approach and less ideal when declarative tools can solve the problem.

B: A formula field cannot assign values; it only calculates and displays results.

C: Validation rules are used to enforce constraints, not for assigning values.

References:

Salesforce Flows Overview

Flow Builder:

Flow Builder can evaluate record criteria using a Decision element and then send an outbound message using the "Action" element.

Allows automation without Apex.

Approval Process:

Approval Processes can evaluate criteria and trigger outbound messages as one of the associated actions.

Why Not Other Options?

C. Entitlement Process: Focuses on managing entitlements, not triggering outbound messages.

D. Next Best Action: Used for recommendations and guided actions, not for triggering outbound messages.

Flow Builder Documentation:

Approval Process Documentation:

References:

The code provided processes all Case records in a single transaction. Since it attempts to process over 10,000 records, it exceeds the Salesforce governor limit of 50,000 DML rows per transaction, causing the transaction to fail.

Governor Limits on DML Rows (C):Salesforce enforces a governor limit of 50,000 rows for DML operations per transaction. In this case, if the SELECT query retrieves over 50,000 records, the Database.update call will hit this limit and throw a System.LimitException.