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Total 40 questions

BCS Practitioner Certificate in Modelling Business Processes 2018 Questions and Answers

Question 5

A sports club rents out its playing field, the name tor this business process is 'book playing field'. If the playing field is available, the booking is accepted and the following steps are immediately undertaken by a staff member

1. Details of the booking are recorded on the club's computer system;

2. A new hooking record is created (manual record).

3. The amount of the deposit taken is recorded on the booking record (manual record);

4. The staff member records the booking on a planning chart (manual record),

5. An electronic booking confirmation is automatically sent to the customer,

6. A copy of the booking record is sent to the club manager (manual record)

How SHOULD these steps be reflected on the swimlane for the business process 'book playing field?

Options:

A.

Steps 1 and 2 will be in one task, steps 3. 4, 5 and 6 will be shown as separate tasks.

B.

All steps will be shown as separate tasks

C.

All steps will be included within one single task

D.

Steps 1 and 2 will be in one task, steps 3 and 4 will be in a second task, steps 5 and 6 will be in a third task

Question 6

A local authority has declared that crime statistics will be publish every month, summarizing crimes in the area. An additional report will be provided it a major including has been recorded by the police in that month. To fulfill this requirement, the policies performance team has initiated a process requiring all police units to sendin detailed crime reports one week before the end of the month. This will allow time to validate, collate and issue the statistics required by the local authority. The statistics will be approved by the police before being released for publication.

Required by the local authority. The statistics will be approved by the police board before released for publication.

From the perspective of the police force, what would be considered a) an external event and b) internal event?

Options:

A.

a) Detailed report submission.

b) Local authority declaration

B.

a) Major incident

b) Crime statistics approval.

C.

a) Crime statistics release

b) Crime statistics submission

D.

a) Major incident

b) Major incident recording

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Total 40 questions