Pass PEGACPSA88V1 Exam Guide

Select each description on the left and drag it to the correct property mode on the right.

An organization requests the following behavior for a case type that allows customers to place orders for fulfillment

• The application identifies customer information, such as user ID and locale upon login

• Cases list the last 10 orders placed by the customer, including the order status

• Customers can select one of the previous 10 orders as the basis for the current order

Select each piece of Information on the left and drag it to the appropriate Clipboard Location

A meal delivery service recommends a meal plan based on the number of people in the household and dietary restrictions Which two configurations must be used together to determine the recommended meal plan? (Choose two).

Available Choices (select all choices that are correct)

You are asked to create a visualization that allows managers in the Customer Service division to track the number and status of Customer Support Request cases submitted over the last 30 days What is the process that you follow to create this visualization?

Available Choices (select all choices that are correct)