You manage the support team at a rapidly growing company.
Support technicians need a better experience when logging and responding to support requests.
You need to recommend tools to help the company's needs.
Which tools should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
A company plans to create a Common Data Service environment.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
A company performs on-site inspections and services for air industrial equipment.
Field technicians must perform a series of maintenance checks every time they visit a customer site. Every
technician performs maintenance tasks in a different order. Some technicians miss steps.
You need to ensure that all technicians perform the same steps in the same order.
What should you use?
A company uses Dynamics 365 Supply Chain Management and Dynamics 365 Finance.
User account data must be synchronized between the two system.
You need to ensure that the synchronized data is stored in one place.
What should you use?