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New Release PL-900 Microsoft Certified Power Platform Fundamentals Questions

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Total 330 questions

Microsoft Power Platform Fundamentals Questions and Answers

Question 53

You create a Power Virtual Agents chatbot for a company.

The management wants to learn about the effectiveness of the chatbot.

You need to identity the percentage of customers who stop responding to prompts from the chatbot.

Which report should you view?

Options:

A.

Customer satisfaction

B.

Engagement over time

C.

Escalation rate drivers

D.

Session outcomes overtime

Question 54

A company is building an interactive chatbot to answer questions about product and product warranties.

You need to create conversation paths for questions about product warranties.

Which tool should you use?

Options:

A.

Authoring canvas

B.

Azure Bot Framework

C.

Power Platform admin center

D.

Power Virtual Agents portal

E.

Conversation node

Question 55

You create a Power Virtual Agents chatbot for a company. The chatbot will use common channels and services by which the company communicates with customers.

You need to determine which services the chatbot can be used with or added to.

Which two services can the chatbot be used with? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Options:

A.

Facebook

B.

Power Bl

C.

Microsoft Azure Event Grid

D.

Microsoft Azure Service Bus

E.

Microsoft Azure Bot Framework

Question 56

You create a Power Virtual Agents chatbot.

You need to share the bot with other team members so that they can try out the bot before you share the bot with customers.

What should you use?

Options:

A.

demo website

B.

live production website

C.

test chat feature

Page: 14 / 23
Total 330 questions