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Total 348 questions

Certified Manager of Quality/Organizational Excellence Exam Questions and Answers

Question 5

Which of the following elements of an organisation's strategic planning process includes developing detailed action plans, defining: resource requirements, establishing performance measures, and aligning work units?

Options:

A.

Strategic objectives

B.

Strategy deployment

C.

Strategic plan linkage

D.

Guiding principles

Question 6

Program evaluation and review technique (PHRT) charts are designed to support which of the following processes?

Options:

A.

Planning for complex projects

B.

Evaluating potential members of project teams

C.

Preparing minimum bid requirements

D.

Developing milestones

Question 7

When an organization is deploying its strategic planning process, which of the following tools should be used to ensure that all of the strategies are supported at all levels?

Options:

A.

Tree diagram

B.

Fishbone diagram

C.

Histogram

D.

DMAIC

Question 8

A company's mission statement is defined as the

Options:

A.

ultimate ambitions of the company

B.

purpose for the company's existence

C.

way in which the company will achieve its vision

D.

company's beliefs and what it stands for

Page: 2 / 26
Total 348 questions