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CMQ-OE Exam Dumps : Certified Manager of Quality/Organizational Excellence Exam

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Certified Manager of Quality/Organizational Excellence Exam Questions and Answers

Question 1

Which of the following approaches indicates that a company has aligned its human resources with its strategic goals?

Options:

A.

Paying employees appropriately for the work they do

B.

Involving employees through the use of suggestion boxes and awards

C.

Providing on-the-job training and individualized job performance feedback

D.

Developing business objectives that include measures of customer and employee satisfaction

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Question 2

What is the first phase in initiating a benchmarking plan?

Options:

A.

Observe best practices

B.

Identify what to benchmark

C.

Identify a benchmark partner

D.

Project future performance requirements

Question 3

A key benefit of advanced customer-supplier partnering is

Options:

A.

increased focus on customer complaints

B.

combined resources

C.

decentralization

D.

electronic data access