A Likert-type response format refers to a psychometric response scale often used in questionnaires, where respondents specify their level of agreement to a statement on a scale of 1 to 5, where 1 might be "strongly disagree" and 5 "strongly agree". It is designed to measure attitudes or reactions in social science research.
References: General best practices in survey methodology, which often discuss Likert scales as a common tool for gathering participant responses in a quantifiable manner.
Question 2
Which of the following tools is used for continuous evaluation of a project's status?
Options:
A.
Review checklist
B.
Fishbone diagram
C.
Affinity diagram
D.
Gantt chart
Answer:
D
Explanation:
Explanation:
When it comes to evaluating a project’s status, various tools and methods can be employed. Let’s explore the options:
Review Checklist (Option A):
Fishbone Diagram (Option B):
Affinity Diagram (Option C):
Gantt Chart (Option D):
In summary, the Gantt chart is the most relevant tool for continuous evaluation of a project’s status, providing a clear overview of tasks and their progress throughout the project lifecycle1.
Which of the following elements must be known in order for a team to conduct a process capability study?
Options:
A.
The standard deviation of the mean
B.
The specification limits
C.
The cause of the variation
D.
The optimal control limits
Answer:
B, C, D
Explanation:
Explanation:
Specification Limits: These are the allowable upper and lower limits for a process output. They represent the range within which the product or service must perform to meet customer requirements. Knowing the specification limits is crucial because process capability is assessed based on how well the process output fits within these limits.
Cause of Variation: Understanding the sources of variation in the process is essential. Variability can arise from common causes (inherent to the process) or special causes (due to specific events or factors). Identifying and addressing the causes of variation are critical for improving process capability.
Optimal Control Limits: While control limits are not directly required for process capability assessment, they play a role in monitoring process stability. Control charts help visualize variation over time and detect any out-of-control conditions. However, control limits are distinct from specification limits used in capability analysis.
References:
ASQ Certified Manager of Quality/Organizational Excellence Body of Knowledge (CMQ/OE BoK).
ASQ Certified Manager of Quality/Organizational Excellence Certification Preparation Course.
ASQ Certified Manager of Quality/Organizational Excellence Brochure.
ASQ Certified Manager of Quality/Organizational Excellence Fact Sheet.
ASQ CMQ/OE Certification Insert.1
ASQ Manager of Quality/Organizational Excellence Certification.2