Salesforce-Sales-Representative Exam Dumps : Salesforce Certified Sales Representative (SU24)

Expansion target is the best answer because it refers to the opportunity to sell more products or services to an existing customer who is growing their business or entering new markets. The sales rep should focus on understanding the customer’s needs and goals in the new regions, and offer solutions that can help them achieve them. Efficiency target and growth target are not relevant to this scenario, because they are related to the sales rep’s own performance and objectives, not the customer’s. Efficiency target is about improving the sales rep’s productivity and effectiveness, while growth target is about acquiring new customers or increasing market share. References: Certification - Sales Representative - Trailhead, [Sales Rep Training: Prepare Your Team to Sell Successfully - Trailhead]

According to the Salesforce Sales Representative Learning objectives, the proposal stage is the next step after the demo stage, where the sales rep should summarize the customer’s needs, present the value proposition, and address any objections or concerns. The proposal stage is also where the sales rep should negotiate the terms and conditions of the deal, and ask for the customer’s commitment to buy. References:

• Sales Rep Training: Create Effective Selling Habits
• Sales Pipeline Stages: A Visual Guide

Create is the phase of the sales process where this deal is when the sales rep is working to understand a prospect’s pain points, desired outcomes, and emotional drivers. Create is the phase where the sales rep presents and demonstrates how their product can address the prospect’s pain points and needs, and deliver tangible benefits and outcomes. Create is also where the sales rep builds rapport and trust with the prospect by showing empathy and understanding of their emotional drivers.References:

The create phase of the sales process is where the sales representative works to understand the prospect’s pain points, desired outcomes, and emotional drivers. This phase involves asking open-ended questions, conducting discovery sessions, and identifying the prospect’s challenges and goals. The create phase helps the sales representative to build rapport and trust with the prospect, and to uncover the value proposition and the solution fit for their needs. References:

• Sales Rep Training: Define the Scope of a Solution, unit “Use Discovery to Understand Customer Needs”.
• Cert Prep: Salesforce Certified Sales Representative, unit “Define the Scope of a Solution”.