Pegasystems Related Exams
PEGAPCSSA87V1 Exam
An assignment service-level agreement (SLA) is configured with the following details:
♦ Initial urgency: 20
♦ Assignment ready: Timed delay of 1 hour
♦ Goal: 5 hours and increase urgency by 10
♦ Deadline: 8 hours and increase urgency by 20
♦ Passed deadline: 2 hours, increase urgency by 20, and limit events to 5
Assuming no other urgency adjustments, what is the assignment urgency 16 hours after the case reaches the assignment?
A medium-size toymaker wants to fulfill orders received during the peak season in December and process the orders in batches multiple times a day.
How do you implement this use case?
In the Answer Area, drag each mobile application solution on the left to the correct scenario.
