Pegasystems Related Exams
PEGAPCRSA80V1_2019 Exam

A service request manager, who responds to 1000 active service tickets per week, receives a ticket for new account creation. This ticket has been marked as the highest priority and contains all the necessary details for an account creation.
The manager creates an activity and assigns all the context values with appropriate values.
Which two activity methods of the account creation ticket can be used to close the ticket within priority? (Choose two.)
You interrogated a page using Create Global Web Page with the title:
Customer: B Norton| Financial ABC Application
During debugging of an automation using the interrogated web page, you ran the first test using the account B Norton. On the second test, you used S Whitfield. The second debugging failed. After checking the matching of the controls, you recognize the issue.
How do you correct the matching issue?
You interrogated a web application. All controls and objects matched, and the automations worked as coded. During the pilot, the solution failed on the web application. The IT department had released a new version of the web application. Upon review of the new version, you determined that the web page hierarchy changed.
Which interrogation option do you use to correct the solution?