Pegasystems Related Exams
PEGAPCLSA86V2 Exam
What are two valid reasons for defining a case type within a case type-specific ruleset? (Choose
select and move the three option that are required for tracing an agent on one of the nodes in a cluster to the step column and place them in the correct order

You need to create custom workspaces for the manager and for the Customer service representative (CSR), Also, you are asked to display some properties in custom formats that arc not supported by Pega.
Which approach satisfies these requirements?