PEGAPCDC87V1 Exam Dumps : Certified Pega Decisioning Consultant (PCDC) 87V1

Action Flow Template: To implement the requirement of using the same action flow template for all credit card actions, configure the email treatment. This allows you to define the desired flow pattern and reuse it across different credit card actions.

Configuration: Create an email treatment template that includes the specific flow pattern, and then apply this template to all the relevant credit card actions.

The best way to organize customer actions applicable to various business issues in Pega Customer Decision Hub is into a three-level hierarchy: Business issue > Group > Actions. This structure allows for clear categorization and management of actions based on their business purpose and relevance. The "Business issue" represents the high-level goal (e.g., Retention, Acquisition), "Group" categorizes the actions under each issue (e.g., Credit Cards, Mortgages), and "Actions" are the specific offers or recommendations.

To estimate the business value created by the subsequent next-best-action run using the selected configuration, you should run a simulation using Pega Scenario Planner. This tool allows you to project the potential business impact and value of different next-best-action scenarios, providing insights into the expected outcomes based on the configured strategies.