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PEGACSSA72V1 Exam Dumps : Certified Senior System Architect (CSSA) 72V1

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Certified Senior System Architect (CSSA) 72V1 Questions and Answers

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Question 1

The ruleset list for an application consists of the following rulesets, ordered from highest to lowest:

A rule with an Apply to: class of TGB-HR-SelfService-Work-TimeOff references a rule named EnterEmphyeeDetails. The four instances of EnterEmployeeDetails in the rules cache are shown in the following table.

Which instance of EnterEmployeeDetails is chosen during rule resolution?

Options:

A.

TGB-HR-SelfService-Work-TimeOff .EnterEmployeeDetails (SelfService:01-01-02)

B.

TGB .EnterEmployeeDetails (TGB:01-01-02)

C.

TGB-HR-SelfService-Work .EnterEmployeeDetails (SelfService:01-01-01) .

D.

TGB-HR-SelfService-Work-TimeOff.EnterEmployeeDetails (SelfService:01-01-01)

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Question 2

Multiple teams need to update the same application version during a development cycle. Which two actions do you perform so that the teams do not affect each other's work? (Choose Two)

Options:

A.

Create a new ruleset version for the base application.

B.

Create a new application for each team built on the base application.

C.

Create a separate production ruleset for each team.

D.

Create branches in each team's application.

Question 3

Which of the following requirements can be implemented using Next Best Action?

Options:

A.

Provide the customer service representative with a list of potential reasons the customer has called.

B.

Provide problem-solving guidance for customer service representatives so every customer is treated consistently.

C.

Identify why response rates for a campaign in a region are lower than the company average.

D.

Reduce average handle time of each customer interaction to less than two minutes per incident.

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