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Certified Pega Business Architect (CPBA) 73V1 Questions and Answers

Question 1

Given the following scenario for property insurance claims, which type of decision rule should be used to configure the decision?

After a property insurance claim has been filed, any claim that involves flood damage must be reviewed by a flood claim specialist before being sent to a claims adjuster. All other property insurance claims can be sent to the claims adjuster without this step.

Options:

A.

When

B.

Constraints

C.

Decision Table

D.

declare Expressions

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Question 2

You are developing a car maintenance application for a car service center. Specific services are performed by different teams. Example services are oil changes, tire rotations, and windshield wiper inspections.

Which two configuration options perform the correct assignment routing? (Choose Two)

Options:

A.

Configure all assignments to route to the service manager who then assigns the tasks to the specific team.

B.

Configure routing to use business logic to assign tasks to the appropriate team using the type of service.

C.

Configure single level approval routing to a supervisor who assigns the task to the specific team.

D.

Configure routing to a skilled work group using the appropriate skill parameters for the selected service.

Question 3

Select the characteristic used to identify candidate rules to be delegated to business users.

Options:

A.

Changing business conditions require that the rule be managed without IT intervention.

B.

Ownership of changes to delegated rules changes from work group to work group.

C.

Frequent changes are needed to continuously redefine the user experience.

D.

Changes to business conditions require that the rule be managed with IT intervention.