Salesforce Related Exams
OmniStudio-Consultant Exam
The Salesforce OmniStudio-Consultant and Salesforce Media Cloud Consultant exams are both specialized certifications within the Salesforce ecosystem, but they focus on different areas of expertise and serve distinct roles within the Salesforce platform. Here's a breakdown of the key differences between the two exams:
A company is designing a new console for contact center agents. The cards in the console need to display the following:
• "Open" cases with case description, case open date, case type, assigned to and priority fields. Open should be highlighted with a red border.
• "Awaiting Closure” cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
• "Closed" cases with case description, resolution, case closed date fields with alink to duplicate cases.
All cases will be fetched using a single DataRaptor.
How should the consultant design the FlexCard solution to meet these requirements?
Which two functions can be performed by DataRaptors?
Choose 2 answers
A health provider company is building a new application for its medical officers. The company wants to display medical test reports for patients. Medical test reports is acustom object, related to the Patients object. For e< patient, the company needs to list each medical test report including the report name, date requested, and d generated. From each medical test report, the user should be able to take the following actions:
• Approve
• Print for Review
• Send for Retest
Which OmniStudio tools should the consultant use to design a solution to meet these requirements?