Salesforce Related Exams
OmniStudio-Consultant Exam
The Salesforce OmniStudio-Consultant and Salesforce Media Cloud Consultant exams are both specialized certifications within the Salesforce ecosystem, but they focus on different areas of expertise and serve distinct roles within the Salesforce platform. Here's a breakdown of the key differences between the two exams:
A business has the following requirements:
• To display cases for an account
• The user should see all of the cases on the canvas
• The user should be able to create a new case from the canvas
The consultant decides to use states to enable this functionality.
Which type of state should the consultant recommend to allow users to create a new case from the canvas?
A company is designing a new console for contact center
agentsto display case data for customers. All cases will be fetched using a
single DataRaptor. This page needs to display cases as follows:
* "Open" cases with case description, case open date, case type,
assigned to and priority fields. Open cases should be highlighted with
a red border.
* "Awaiting Closure" cases with case description, last action taken date,
resolution, approval reason for closure, and assigned to fields. These
cases should be highlighted with a grey border.
* "Closed" cases with case description, resolution, case closed date
fields with a link to duplicate cases.
How should the consultant design the FlexCard solution to meet these
requirements?