Salesforce Related Exams
OmniStudio-Consultant Exam
The Salesforce OmniStudio-Consultant and Salesforce Media Cloud Consultant exams are both specialized certifications within the Salesforce ecosystem, but they focus on different areas of expertise and serve distinct roles within the Salesforce platform. Here's a breakdown of the key differences between the two exams:
Service agents must confirm customer contact information in the first step of a payment OmniScript. Contact information includes name, telephone number, mobile number, and email. None of the contact information on first step is required.
On the last step, after taking payment, the agent can optionally email the receipt to the customer. If the customer says yes, the agent selects a checkbox. If the agent selects the box but the email address field is empty, the process must require the user to return to the first step and enter the customer ' s email address.
What should the consultant recommend to meet this requirement?
What is the purpose of Step elements in an OmniScript?
A company has a process that requires a birthday validation. At the beginning of the process, the user is asked to input their birthday. If the user is less than 18 years old. then the process should display an error stating that the age cannot be less than 18. The process should restrict users from continuing. If the user is 18 or older, then the process should proceed without any error message.
Which two OmniScript features should the consultant recommend to meet this validation requirement?
Choose 2 answers